Business Development Coordinator

3 weeks ago


Cape Town, Western Cape, South Africa Old Mutual Full time

Overview

Old Mutual is a leading financial services company seeking a highly skilled Business Development Coordinator to join their team. In this role, you will be responsible for handling client enquiries, resolving queries, and processing new and existing business.

About the Role

This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and have excellent communication skills. As a Business Development Coordinator, you will be required to manage customer expectations, resolve first-level escalations, and deal with complaints.

Responsibilities

  • Handle inbound and outbound calls from clients via telephone, email, and web chat.
  • Resolve queries and transactions in a timely and efficient manner.
  • Deal with first-level escalations and complaints from customers.
  • Effectively manage customer expectations and provide high-quality service.
  • Process new and existing business on behalf of customers and advisors.

Requirements

To be successful in this role, you will need to possess:

  • A Matriculation Certificate (Matric) as a minimum requirement.
  • Excellent communication and interpersonal skills.
  • The ability to work well under pressure and meet deadlines.
  • Proficiency in using computer software and systems.

Salary Information

The estimated salary for this role is approximately R200,000 - R250,000 per annum, depending on experience and qualifications. This is a competitive offer that reflects the importance of this position within the company.

Benefits

In addition to the attractive salary, Old Mutual offers a range of benefits, including:

  • A comprehensive training program to enhance your skills and knowledge.
  • An opportunity to work with a reputable and established financial services company.
  • A dynamic and supportive work environment.


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