Risk Management KYC Specialist

4 weeks ago


Cape Town, Western Cape, South Africa Mukuru Full time

An exciting opportunity has become available at Mukuru for a Mandarin speaking KYC Verification Officer to support our Chinese corridor and clients.

This role will primarily involve verifying and validating documentation and information supplied by customers when signing up for new accounts, as well as reporting any suspicious activities on customer accounts.

As a key member of our Verifications Team, you will be responsible for maintaining up-to-date knowledge on process and regulatory changes, and ensuring that all duties and responsibilities are carried out in accordance with company policies and procedures.

Additionally, you will be required to make outbound calls to customers to carry out security checks in assigned corridors, and to aid the verification team as and when required.

Key Requirements:

  • Grade 12 or equivalent
  • 2 years KYC experience
  • Understanding and speaking of Mandarin / other relevant Asian language
  • Knowledge of money transfer procedures
  • Knowledge of KYC regulations
  • Knowledge of AML and Fraud

Additional Skills:

  • Computer skills
  • Typing skills
  • Telephone skills
  • Verbal and written communication skills
  • Organisational & administrative skills
  • Attention to detail
  • Interpersonal skills
  • Problem solving skills

We believe that there is a place for everyone under the Mukuru sun and we want you to contribute to our diverse tapestry of talent. If you meet the majority of our requirements, we encourage you to apply and explain how you will bring value to our team.

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a 'work-like' environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S DIVERSITY AND INCLUSION PLANS



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