Technical Support Specialist

2 weeks ago

Cape Town, Western Cape, South Africa West Coast Personnel Full time

We are seeking a highly skilled Technical Support Specialist to join our team at West Coast Personnel in Philippi, Cape Town.

With a salary of R350 000 per annum, this exciting opportunity offers the chance to work with a dynamic and growing company in the plastics manufacturing industry.

Main Responsibilities:

  • Technical Support
    • Assist engineers and maintenance departments with technical research, design, and development.
    • Conduct basic analysis to support production processes and engineering projects.
    • Ensure compliance with industry standards and regulations.
    • Identify and solve technical issues in engineering projects.
    • Contribute to the design and development of new products or technologies.
  • Process Improvement
    • Identify areas for improvement in engineering processes.
    • Assist in the implementation of new systems to enhance productivity.
    • Maintain detailed records of work processes and outcomes.
  • Administrative Support
    • Coordinate the GM's schedule, including meetings and travel arrangements.
    • Draft and manage communications on behalf of the GM.
    • Prepare materials for meetings and take minutes.
    • Organize and maintain engineering records.
  • Project Coordination
    • Monitor project progress and track tasks.
    • Coordinate resources for projects.
    • Serve as a liaison between teams and stakeholders.
  • Inventory and Resource Management
    • Monitor and manage inventory of technical supplies and equipment.
    • Order necessary equipment and materials for projects.
  • Health and Safety
    • Ensure compliance with health and safety requirements.
    • Maintain housekeeping standards.
    • Report safety hazards or issues.
  • Quality
    • Apply quality principles and standards.
    • Maintain Good Manufacturing Practices (GMP).
  • Food Safety System Certification (FSSC)
    • Apply food safety principles and standards.
    • Report any food safety hazards.
    • Comply with GMPs.
  • Self-development and Growth
    • Identify own strengths and development areas.
    • Take actions to address weaknesses.
  • General
    • Ensure team awareness and adherence to company principles.
    • Set an example as a role model.

Requirements:

  • Bachelor's degree in mechanical engineering or related field.
  • 2-5 years of relevant experience.
  • Strong understanding of drawings and fault finding.
  • Knowledge of H&S and safe working procedures.
  • Proficiency in administration, problem-solving, and project management.
  • Excellent communication skills.
  • Passion for career progression in Packaging with environmental awareness.

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