ICT Systems Manager

1 month ago

Cape Town, Western Cape, South Africa Capital Recruit Full time

Job Description

Capital Recruit is seeking an experienced ICT Systems Manager to oversee the company’s computer systems. Key responsibilities include:

  • Managing the annual IT budget and ensuring cost-effectiveness
  • Monitoring daily operations, including server hardware, software, and operating systems
  • Ensuring the smooth running of the company’s computer systems within specified requirements, specifications, costs, and timelines

Reporting Structure

ICT Systems Manager - COO - CEO

Key Outputs and Performance Areas

  1. Legal compliance, oversight, drafting, and advisory
  2. Technology, computer systems, PLC, and SCADA IT control systems, access control, and CCTV systems
  3. Ensure that the company’s used IT software licenses, programs, and systems are legally up-to-date and registered, and related annual license fees are paid in time
  4. Plan, organize, control, and evaluate IT and electronic data operations
  5. Ensure that maximum firewall and data protection is in place on all group servers and IT systems
  6. Manage IT staff and assist with selection and training of new employees
  7. Conduct staff performance appraisals in conjunction with offshore line managers/supervisors
  8. With the Training Officer, identify opportunities for IT team development and training to support the company’s operations current and future
  9. Design, develop, implement, and maintain company IT systems, policies, and procedures
  10. Ensure the security of company data, network
  11. Minimization of security breaches on company IT systems
  12. Account creations
  13. The success of network performance
  14. Average turnaround time for resolving issues
  15. End-user satisfaction
  16. % of resolved issues VS unresolved
  17. Budget maintenance
  18. System functionality
  19. Timeously detection of potential system problems
  20. Access and backup systems
  21. Ensure that administrator credentials and passwords/passkeys are only requested and provided on a strictly needed basis, if so, such passwords/passkeys must be safely stored and returned as soon as the relevant task is completed
  22. Act in alignment with the company’s user needs and system functionality to contribute to enforcing and promoting organizational policy
  23. Identify problematic areas and implement strategic, preventative solutions
  24. Regularly audit IT systems and assess the outcomes of such audits
  25. Report audit outcomes to Senior Management
  26. Preserve the company’s assets, maintain IT asset register, information security, and control structures
  27. Prepare the company’s annual IT budget for Senior Management approval
  28. Once approved, monitor budget spending along with the Finance Department
  29. Manage and maintain the PLC and SCADA systems onboard our operating vessels and assist Technical Departments on board with required design, upgrades, modification, and implementations
  30. Monitor daily operation trends, including server hardware, software, and functionality of operating systems
  31. Coordinate technology installations, upgrades, and maintenance as needed
  32. Select and recommend new/improved/replacement hardware/software, when necessary, considering approved budgets
  33. Test, troubleshoot, and modify information systems so that they are always operating efficiently
  34. Generate performance reports for operating systems monthly
  35. Ensure that all IT activities are performed within the parameters of any applicable laws, codes, and regulations
  36. Manage and maintain software licensing within the legally applicable laws and regulations
  37. Evaluate risks and issue recommendations to Senior Management to develop a network disaster recovery plan (DRP) and backup procedures
  38. DRP is to be tested to ensure it is working properly
  39. Run frequent network and security checks
  40. Oversee and manage IT projects including system updates, upgrades, migrations, and outages
  41. Liaise with service providers/vendors for the best possible and cost-effective services
  42. Minimal server downtime
  43. Management of IT personnel

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