Customer Experience Director

Job OverviewA highly skilled Customer Experience Leader is required to guide, oversee, develop, and inspire their team to achieve exceptional results. Key responsibilities include:Key ResponsibilitiesManage team performance and achievement of key performance indicators (KPIs).Leave and absence management, ensuring required resourcing is available as per...

Customer Experience DirectorWe're seeking a seasoned Customer Experience Director to lead our service delivery efforts and drive customer satisfaction. As a key member of our team, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service...

We're seeking a Customer Experience Director to lead our service delivery efforts and drive customer satisfaction. As a key member of our team, you'll be responsible for building strong customer relationships, managing service delivery organizations, and ensuring financial success while maintaining high service standards. Your expertise in program...

Job Title: Director of Customer Experience StrategyWe are seeking an experienced Director of Customer Experience Strategy to lead our member engagement and retention efforts.The ideal candidate will have a proven track record of driving customer engagement, retention, and revenue growth through CRM initiatives.About the Role:Develop a clear strategy and...

About UsAt Ad Talent Africa, we're a leading global group of companies dedicated to revolutionizing the health and wellness industry.The RoleWe're seeking a senior dynamic leader to spearhead our member engagement and retention strategy. As our Customer Experience Director, you'll be responsible for developing a clear vision and approach to drive member...

We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...

Job DescriptionWe are seeking a Senior Director of Customer Experience to lead our member engagement and retention efforts. As a key member of our team, you will be responsible for developing and executing a comprehensive strategy to drive customer engagement, retention, and revenue growth.Key Responsibilities:Develop a clear strategy and approach to Member...

About the RoleWe are seeking a skilled Software Engineer to join our team of innovators. As a key member of our engineering team, you will be responsible for building and maintaining scalable applications that meet the needs of our users. Your expertise in software development, combined with your passion for delivering high-quality solutions, will make you a...

Customer Service Leadership OpportunityInitiate International is seeking a seasoned customer service professional to lead our customer service team in Cape Town. As the Head of Customer Service, you will be responsible for driving excellence and innovation in customer service, ensuring high levels of customer satisfaction, and enhancing the overall user...

Job OverviewThe Head of Delivery will play a pivotal role in ensuring the effective operational delivery of our services, meeting both internal and client-led demands. This will be achieved through strong leadership, operational, and management capabilities.Key ResponsibilitiesPeople ManagementManage team performance and achievement of key performance...

Job DescriptionAt Ad Talent, we're dedicated to delivering exceptional customer experiences. As our Head of Member Engagement, you'll play a crucial role in developing strategies to boost member engagement, retention, and revenue growth.Key Responsibilities:Develop and execute a comprehensive member engagement strategy aligned with our overall business...

Initiate International, a leading iGaming company in Cape Town, seeks a highly skilled Customer Service Director to drive excellence and innovation in customer service. The ideal candidate will have a proven track record of managing day-to-day operations, ensuring high levels of customer satisfaction, and developing effective customer service...

Job OverviewWe are seeking a seasoned Client Experience Director to oversee our team of Customer Support Agents, ensuring superior service for our clientele.Key ResponsibilitiesManage, train, and support the Client Experience team to ensure they provide exceptional service to clients.Develop and implement client-centric policies and procedures to meet...

About Customer Experience People SA LtdWe are a dynamic and forward-thinking organization, committed to delivering exceptional customer experiences. Our team is passionate about building meaningful connections with our customers and employees alike.

Job Overview: We are seeking a skilled Learning and Development Facilitator to join our team at Customer Experience People SA Ltd. The ideal candidate will have experience in training and development within the insurance sector.Key Responsibilities:Partner with clients to understand their training needsDesign and deliver training programs to enhance employee...

Job Overview: We are seeking a highly skilled Strategic Communications Manager to join our team at Customer Experience People SA Ltd. This role will focus on building and leading a strategic communications plan, driving engagement and supporting activity for all colleagues.Key Responsibilities:Tailor and deliver a wide range of impactful communication...

Job OverviewA senior team manager at Customer Experience People SA Ltd guides and oversees the development of their team, ensuring they achieve goals that contribute to the growth of the department and wider organization. They create an environment that promotes positive communication, encourages team bonding, and drives a culture of high performance.Key...

About the Role">We are seeking a seasoned Customer Service Team Leader to join our team at Galaxy Outsourcing, a leading provider of customer experience solutions in the UK.Job Summary">This is a unique opportunity for an experienced leader to drive team success and customer satisfaction in our fast-paced environment. The ideal candidate will have a solid...

About the Role:We are seeking an exceptional Internal Operations Communication Manager to join our team at Customer Experience People SA Ltd. This is a unique opportunity to make a significant impact on our internal communication landscape.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including strategic planning...

Job OverviewThe role of Internal Operations Communication Manager sits within a newly created team at Customer Experience People SA Ltd, allowing us to significantly improve the way we engage with our internal teams across South Africa and UK Operations.Key Responsibilities:Tailor and deliver a wide range of impactful communication services, including...