Retail Operations Manager

4 weeks ago


Vryheid, KwaZulu-Natal, South Africa HomeChoice Holdings Limited Full time

Job Summary

The ideal candidate for this role will be responsible for the overall management and day-to-day operations of the Homechoice Showroom Retail Space. Key responsibilities include managing sales objectives and operational efficiencies, stock management, and ensuring all in-store communication is accurate and up-to-date.

Key Responsibilities

  • Manage sales objectives and operational efficiencies
  • Stock management in line with stock procedures, customer, and visual display stock
  • Ensure all in-store communication is communicated accurately throughout the showroom
  • Cash management
  • Execution and implementation of monthly promotions and displays
  • Security – management of store and well-being of staff
  • Ensure all category specialists are fully trained
  • Ensure that monthly intake and NSV targets are achieved
  • Ensure that an exceptional customer experience is consistently achieved
  • Stockroom management, minimizing GRs and cancellations
  • Manage housekeeping
  • Daily/Weekly/Monthly Reporting
  • People Management
  • Project Management

Requirements

The ideal candidate will have a relevant tertiary qualification in Sales and Marketing, a minimum of 5 years' working experience within the retail industry, and experience in leading a team within a sales target-driven environment.

What We're Looking For

  • Ethical and professional self-starter with high energy levels
  • Excellent planning and organizational skills with a customer-centric attitude
  • Natural leader with the ability to mentor and inspire
  • Deadline and target-driven with great attention to detail
  • Excellent communication and motivational skills with the ability to communicate at all levels
  • Ability to work well under pressure and manage stress effectively
  • Adaptable, flexible with loads of initiative


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