Retail Operations Manager
4 weeks ago
Job Summary
The ideal candidate for this role will be responsible for the overall management and day-to-day operations of the Homechoice Showroom Retail Space. Key responsibilities include managing sales objectives and operational efficiencies, stock management, and ensuring all in-store communication is accurate and up-to-date.
Key Responsibilities
- Manage sales objectives and operational efficiencies
- Stock management in line with stock procedures, customer, and visual display stock
- Ensure all in-store communication is communicated accurately throughout the showroom
- Cash management
- Execution and implementation of monthly promotions and displays
- Security – management of store and well-being of staff
- Ensure all category specialists are fully trained
- Ensure that monthly intake and NSV targets are achieved
- Ensure that an exceptional customer experience is consistently achieved
- Stockroom management, minimizing GRs and cancellations
- Manage housekeeping
- Daily/Weekly/Monthly Reporting
- People Management
- Project Management
Requirements
The ideal candidate will have a relevant tertiary qualification in Sales and Marketing, a minimum of 5 years' working experience within the retail industry, and experience in leading a team within a sales target-driven environment.
What We're Looking For
- Ethical and professional self-starter with high energy levels
- Excellent planning and organizational skills with a customer-centric attitude
- Natural leader with the ability to mentor and inspire
- Deadline and target-driven with great attention to detail
- Excellent communication and motivational skills with the ability to communicate at all levels
- Ability to work well under pressure and manage stress effectively
- Adaptable, flexible with loads of initiative
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