Operations Manager

7 days ago


Pretoria, Gauteng, South Africa Orion Group Full time
Job Overview

We are seeking an experienced Operations Manager to join our team at Orion Hotels & Resorts (South Africa) (Pty) Ltd. This role is responsible for overseeing the day-to-day operations of our six hotels nationwide, ensuring exceptional guest experiences through innovative solutions and operational excellence.

About Us

Orion Hotels & Resorts (South Africa) (Pty) Ltd is a leading hospitality company with a portfolio of six exceptional hotels strategically located across South Africa. Our mission is to deliver unparalleled guest experiences through outstanding service, operational efficiency, and strategic partnerships.

The Role
  • Support the CEO: Hotels Division in overseeing hotel operations, including guest services, housekeeping, food & beverage, and maintenance.
  • Monitor and analyze operational performance metrics to identify areas for improvement and implement data-driven decisions.
  • Evaluate compliance with company policies, industry standards, and government regulations to ensure seamless operations.
Key Responsibilities

The successful candidate will have the following responsibilities:

  • Collaborate with Hotel General Managers to maintain consistent service excellence across all properties.
  • Assist in developing and implementing operational strategies to maximize profitability and enhance the guest experience.
  • Lead and inspire teams to achieve operational goals and uphold the company's values and standards.
  • Manage budgets and monitor expenses to ensure cost control without compromising quality.
  • Oversight staff training and development programs to ensure skill enhancement and alignment with company objectives.
Requirements

The ideal candidate will possess the following qualifications and skills:

  • Tertiary qualification in Hospitality Management, Business Administration, or related field.
  • Proven experience in a similar role within a hotel environment (minimum 5 years).
  • Strong understanding of hotel operations and industry best practices.
  • Exceptional leadership, communication, and interpersonal skills.
Benefits

The successful candidate will enjoy the following benefits:

  • A competitive salary range of R850,000 - R1,200,000 per annum.
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A comprehensive benefits package including medical aid, retirement fund, and leave entitlements.

Rewarding career opportunity with a leading hospitality company in South Africa. Apply now to take your career to new heights



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