IT Support Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Quick2Start Full time

**Empower Business Growth with Proactive IT Support**

About Quick2Start

We're a dynamic company in the Technology, Information, and Internet industry, committed to simplifying technology and driving innovation. Our team of experts is dedicated to delivering cutting-edge IT solutions that enhance productivity and fuel business growth.

Job Overview

We're seeking an experienced Junior IT Technician/Tech Support to join our team. As a key member of our support team, you'll play a crucial role in providing proactive technical assistance to our clients, ensuring their systems run smoothly and securely.

Key Responsibilities
  • Provide timely and effective technical support to clients by troubleshooting hardware and software issues.
  • Assist in the installation, configuration, and maintenance of IT systems and infrastructure to ensure efficient operations.
  • Monitor network performance and security, implementing necessary updates and patches to safeguard company and client data.
  • Collaborate with senior technicians to develop and implement innovative technology solutions tailored to client needs.
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
  • Basic understanding of computer networks, hardware, and software troubleshooting.
  • Strong communication skills with the ability to explain technical concepts to non-technical users.
  • Ability to work independently and manage multiple tasks in a fast-paced environment.
  • Willingness to learn and adapt to new technologies and tools.
Compensation and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, as well as a comprehensive benefits package, including:

  • Health Insurance: Comprehensive medical, dental, and vision insurance plans.
  • Paid Time Off: A generous allotment of vacation days, sick leave, and holidays.
  • Retirement Plans: 401(k) plans and additional retirement savings options.
  • Flexible Scheduling: Flexible working hours and remote work opportunities.
  • Training and Development: Access to professional development programs designed to enhance skills and career growth.
  • Employee Discounts: Enjoy exclusive discounts on our company's products and services.
  • Bonuses and Incentives: Performance excellence bonuses and incentives for achieving and surpassing goals.


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