Business Development Specialist

1 week ago


Newlands East, KwaZulu-Natal, South Africa WNS Global Services Full time

Company Overview:

At WNS Global Services, we pride ourselves on providing exceptional customer service to our clients. Our company is built on a foundation of trust, reliability, and dedication to delivering high-quality results.

Salary:£25,000 - £35,000 per annum, depending on experience

Job Description:

We are seeking a highly motivated and skilled Business Development Specialist to join our team in the UK market. As a Business Development Specialist, you will be responsible for providing reliable and trustworthy customer service experiences to our clients. You will work closely with our clients to understand their needs and provide accurate information about our products and services.

Key Responsibilities:

  • Provide a consistent and high-quality customer service experience to our clients.
  • Identify and understand client needs to deliver tailored solutions.
  • Escalate any queries or complaints to the appropriate channels to ensure timely resolution.
  • Operate customer-related information systems to maintain secure records.
  • Contribute to the success of the team by achieving personal targets.
  • Adhere to company standards, policies, and procedures.

Required Skills and Qualifications:

  • A good understanding of customer service principles and practices.
  • Minimum requirement of at least a good Grade 12.
  • Customer service experience, preferably in an international call center environment.

Benefits:

We offer a competitive salary package, comprehensive training, and opportunities for career growth and development. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, please apply for this exciting opportunity.



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