Digital Transformation Expert

6 days ago


Centurion, Gauteng, South Africa ARCS Full time
About the Role

We are seeking a skilled IT Business Analyst to join our team at ARCS in Pretoria. As a key member of our organization, you will play a vital role in driving digital transformation and optimizing technical systems.

Job Description

The ideal candidate will have a strong background in business and systems analysis, with expertise in digital transformation, particularly within the telecommunications industry. Your responsibilities will include:

  • Tailoring system software to optimize hardware functionality;
  • Overseeing the installation and testing of new software versions;
  • Investigating and coordinating the resolution of potential and actual service issues;
  • Preparing and maintaining operational documentation for system software upgrades or downgrades.

You will also be responsible for empowering businesses through digital transformation, ensuring that new product designs align with business objectives. This includes collaborating with developers to identify and resolve system issues effectively.

Requirements

To succeed in this role, you will need:

  • Expertise in business and systems analysis;
  • Strong knowledge of digital transformation and its applications;
  • Excellent communication and collaboration skills;
  • Ability to work in high-pressure environments;
  • Experience in requirements management and customer service.

In return, we offer a competitive salary of R800,000 per annum, plus benefits and opportunities for growth and development.



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