Customer Service Representative
1 month ago
At CallForce, we are seeking a highly skilled and customer-focused Customer Service Consultant to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and resolving customer queries in a timely and professional manner.
Key Responsibilities:- Servicing key stakeholders through various communication channels to resolve customer queries and concerns
- Building and maintaining strong customer relationships through effective communication and issue resolution
- Investigating and resolving customer complaints and issues in a fair and timely manner
- Maintaining accurate records of customer interactions and queries
- Meeting and exceeding key performance metrics related to customer service delivery
- Minimum 6 months of experience in a contact center environment in customer service or sales
- Matric certification
- Basic MS Office skills and computer literacy
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment and meet deadlines
- A competitive salary of R 9500 per month
- A dynamic and supportive work environment
- Opportunities for career growth and development
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Customer Service Representative
1 week ago
Cape Town, Western Cape, South Africa Service Solutions Full timeAbout UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...
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Customer Service Representative – Hermanus
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeWe are seeking to employ a well-spoken and enthusiastic customer service representative at our Hermanus branch. Minimum requirements include a Grade 12 qualification, retail experience, and excellent communication skills.As a sales associate at Service Solutions, you will be expected to work retail hours in store and possess PC literacy.Our client requires a...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Service Solutions Full timeKey Responsibilities:As a Customer Service Representative with Service Solutions in Access Park, you will provide world-class service to our customers. Your strong communication skills and ability to work in a fast-paced environment will make you a great fit for this role.Requirements:Grade 12, Excellent communication skills, Ability to work Access Park...
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Insurance Customer Service Representative
1 week ago
Cape Town, Western Cape, South Africa EXL Service Full timeOverviewA leading customer experience outsourcing and business process management (BPO) services company, EXL Service, is seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US.About the RoleThis exciting opportunity involves working with customers via phone, email, and chat platforms, providing exceptional...
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Insurance Customer Service Representative
2 weeks ago
Cape Town, Western Cape, South Africa EXL Service Full timeWe are seeking dedicated individuals to join our team as Insurance Customer Service Representatives in the US contact center.OverviewAs a customer-centric organization, EXL Service is committed to providing exceptional service to our clients. Our team of professionals works tirelessly to ensure that every customer interaction is a positive one.Compensation...
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Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full timeWe are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This includes responding to customer inquiries, resolving issues, and providing solutions to meet their needs.Key...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Call Centre Staffing Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Call Centre Staffing. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via email, chat, or other communication channels.Key Responsibilities:Respond to customer inquiries regarding...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa WNS Global Services Full timeJob Title: Customer Service RepresentativeJob Summary:WNS Global Services is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong passion for delivering exceptional customer service and a commitment to excellence in all aspects of their work.Key Responsibilities:Investigate and resolve customer...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team at Surgo PTY Ltd.The ideal candidate will have a minimum of 2 years' experience in customer care, preferably in a call centre environment.Key responsibilities include:Providing excellent customer service via webchatResolving customer queries and complaints in a...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa beBee Professionals Full timeCustomer Service RepresentativebeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of 2 years of customer service experience and excellent communication and interpersonal skills. Key responsibilities include responding to inquiries, resolving...
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Customer Service Representative
1 week ago
Cape Town, Western Cape, South Africa Isilumko Staffing Full timeJob Title: Customer Service RepresentativeWe are seeking a reliable and patient Customer Service Representative to join our team at Isilumko Staffing. The ideal candidate will have a strong ability to handle high-pressure situations, excellent communication skills, and a friendly demeanor.About the RoleThis is a temporary relief worker position for a period...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Teleperformance Full timeOverviewWe are seeking a talented individual to join our team as a Customer Service Representative. As a key member of our Global Business Services Financial Services Skills Accelerator, you will play a critical role in delivering exceptional customer experiences and driving business growth.ResponsibilitiesAs a Customer Service Representative, you will be...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Kontak Recruitment Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls, providing information and assistance to customers, and resolving issues promptly.Key...
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Customer Service Representative
4 weeks ago
Cape Town, Western Cape, South Africa Merand Corbett & Associates Full timeCustomer Service Representative Job DescriptionWe are seeking a Customer Service Representative to join our team at Merand Corbett & Associates. The ideal candidate will have excellent communication skills and a strong understanding of customer service principles.Greet customers in a friendly and welcoming mannerFacilitate and coordinate customer...
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Customer Service Representative
3 weeks ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeAbout the RoleCustomer Service RepresentativeThis role is designed to safeguard, develop, and enhance customer loyalty and value by providing excellent customer service. Key responsibilities include responding to inbound customers and colleagues escalated sales and queries, and proactively developing customer service skills and knowledge to maximize...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Merand Corbett & Associates Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:* Greet customers and offer assistance* Facilitate and coordinate walk-in and incoming customers and stakeholders* Check receipts and ensure all purchases are...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa mPower People Solutions Full timeCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at mPower People Solutions.The ideal candidate will have a strong background in customer service, with the ability to communicate effectively with clients in a professional and courteous manner.The key responsibilities of this role...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Surgo PTY Ltd Full timeJob Title: Customer Service RepresentativeSurgo PTY Ltd is seeking a skilled Customer Service Representative to join their team in Century City. The ideal candidate will have excellent communication skills, a strong ability to problem-solve, and a passion for delivering exceptional customer experiences.Key Responsibilities:Respond to customer inquiries via...
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Customer Service Representative
1 month ago
Cape Town, Western Cape, South Africa Nedbank Full timeCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Nedbank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Provide personalized service to clients,...