Key Account Strategist

6 days ago

Cape Town, Western Cape, South Africa The Legends Agency Full time

The Legends Agency seeks an experienced Key Account Strategist to join our team in Cape Town (Foreshore). This role involves managing a portfolio of existing accounts, providing comprehensive product training, and supporting clients while identifying opportunities for upselling additional products and services.

About the Role:

  • Manage a portfolio of assigned accounts, serving as the primary point of contact for client needs, product support, and ongoing engagement.
  • Conduct thorough needs assessments and provide tailored product training to clients, ensuring smooth adoption and continued usage of our solutions.
  • Build and maintain strong, long-term relationships with clients and key stakeholders to ensure satisfaction and retention.
  • Identify and execute upselling and cross-selling opportunities to drive revenue growth within existing accounts.
  • Lead training sessions for both clients and internal teams on new and existing products.
  • Monitor industry trends, emerging technologies, and competitor activities to provide relevant insights and recommendations to clients.
  • Provide regular updates on account performance, client feedback, and upselling opportunities.

About Us:

We deliver innovative SaaS products designed to enhance the efficiency and effectiveness of healthcare providers. We are seeking a Senior Account Manager with a strong background in SaaS or product sales and a passion for the healthcare industry to join our expanding team.

What We Offer:

  • A competitive salary of R850,000 per annum, plus commission structure.
  • Comprehensive benefits and incentives.
  • The chance to work in a dynamic and innovative environment, where your contributions will make an impact.

Required Skills and Qualifications:

  • Proven experience in account management or sales, ideally within SaaS or technology products.
  • Strong understanding of relationship management, with the ability to maintain and grow key client relationships.
  • Experience in delivering product training and providing ongoing client support.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to identify opportunities for upselling and cross-selling within existing accounts.
  • Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field. Advanced degree or relevant certifications are a plus.

Contact Information: Please submit your CV and a cover letter detailing your experience and why you're the ideal candidate for this role.

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