Swati Speaking Customer Service Representative

2 weeks ago


Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time
Job Title:

Swati Speaking Customer Service Representative

Job Summary:

Surgo PTY Ltd is seeking a Swati Speaking Customer Service Representative to join their team. The ideal candidate will have excellent communication skills, be fluent in Swati and English, and have a minimum of 12 months experience in a customer service role.

Responsibilities:
  • Provide exceptional customer service to clients via phone and email
  • Respond to customer inquiries and resolve issues in a timely manner
  • Work collaboratively with the team to achieve sales and customer satisfaction goals
  • Meet or exceed performance targets and quality standards
Requirements:
  • Fluent in Swati and English (read, write, speak)
  • Minimum 12 months experience in a customer service role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficient in MS Office Suite applications


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