Senior Leadership Role: Client Service Delivery

4 days ago


Cape Town, Western Cape, South Africa Momentum Metropolitan Holdings Limited Full time

We are seeking a seasoned Team Leader to join our team at Momentum Metropolitan Holdings Limited. This is an exciting opportunity for a results-driven professional to lead and manage a high-performing team, driving exceptional client service delivery.

Job Summary:

  • This is a senior leadership role responsible for managing and leading a team of professionals in delivering outstanding client service.
  • The successful candidate will be expected to develop and implement strategies to improve team performance, productivity, and efficiency.
  • Key responsibilities include monitoring and managing staff workload distribution, reviewing performance targets, engaging with the team to increase quality and client satisfaction, and developing processes to enhance effectiveness and quality of client service.

Requirements:

  • A matric certificate or equivalent qualification.
  • A minimum of 2-3 years' leadership experience in the Medical Aid industry is essential.
  • Completed leadership training or programmes would be an advantage.

Salary Range:

$80,000 - $110,000 per annum, depending on experience.

About Us:

Momentum Metropolitan Holdings Limited is a leading financial services company that offers a range of products and services to individuals and businesses. We are committed to providing excellent customer service and creating value for our stakeholders.

Why Join Us:

At Momentum Metropolitan Holdings Limited, we offer a dynamic and supportive work environment, competitive salaries, and opportunities for career growth and development. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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