Information Technology Change Manager

3 weeks ago


Cape Town, Western Cape, South Africa DLK Group Full time
About the Role

We are seeking a highly motivated and experienced Information Technology Change Manager to join our dynamic team at the DLK Group. The ideal candidate will have a strong background in IT service management, with a focus on change management processes and ITIL frameworks.

Key Responsibilities:

  • Manage and coordinate IT change management processes to ensure alignment with ITIL standards.
  • Conduct risk and impact assessments for all change requests, identifying and mitigating potential risks.
  • Facilitate Change Advisory Board meetings to ensure effective change management.
  • Maintain accurate documentation for all IT changes, ensuring compliance with organizational policies and regulatory requirements.
  • Act as the main point of contact between the change management team and other departments, ensuring timely communication of change status and potential impacts.

Requirements:

  • National Diploma or Degree in Information Technology or a related field.
  • ITIL Foundation Certification (required).
  • Relevant change management certification, such as Prosci Change Management.
  • At least 3 years of experience in IT change management, with a strong focus on ITIL frameworks.


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