Senior Sales Development Representative

2 days ago


Cape Town, Western Cape, South Africa SA Commercial (Pty) Ltd Full time

SA Commercial (Pty) Ltd is a leading provider of exceptional customer service, and we are currently seeking a highly motivated Senior Sales Development Representative to join our team in the UK.

About the Role

We offer a comprehensive training programme for all new hires, ensuring they have the necessary tools and support to excel in their role and beyond. With opportunities for progression and growth, our Senior Sales Development Representatives can develop their skills and increase their earning potential through various campaigns.

The ideal candidate will possess excellent interpersonal and communication skills, be result-driven with a proven track record, and demonstrate a clear natural English language proficiency.

The salary range for this position is estimated to be between £25,000 - £35,000 per annum, depending on experience and performance.

Key Responsibilities
  • Making and receiving calls to customers to discuss existing broadband packages, booking appointments, and upselling
  • Building rapport with customers on the phone to maximize opportunities
  • Having great conversations to meet customers' needs, showcasing personality and enthusiasm
  • A customer-first approach, skilled at understanding diverse needs and offering tailored solutions while maintaining excellent service and support
  • Through effective questioning, understanding customer needs to deliver outstanding service
  • Updating databases with customer details and activity
Requirements
  • Minimum 1 year experience in outbound and inbound sales servicing
  • Be driven by success, goal-oriented, and enjoy delivering great customer service in a fast-paced environment
  • Result orientated and have a determined attitude to achieve KPIs
  • IT literate
  • Clear Natural English (Native)
  • Target Driven with a proven track record
  • ITC Clear & Criminal Clear
  • Grade 12
  • Possess excellent interpersonal and communication skills
  • Committed and resilient
  • Keen to learn and develop

HOURS: Monday to Friday (10am-7pm). Free transport is provided.



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