Senior Payroll Expert
1 week ago
We are seeking a highly skilled Senior Payroll Specialist to join our team in South Africa. As a key member of our payroll team, you will be responsible for delivering exceptional client experiences and driving business growth.
About the RoleThis is an exciting opportunity to work with a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll solutions. You will have the chance to develop your skills and expertise in a dynamic environment that values innovation, equity, and inclusion.
As a Senior Payroll Specialist, you will:
- Process complex payrolls and handle demanding client matters with ease.
- Interpret, apply, and communicate statutory changes to associates, ensuring compliance and excellence.
- Improve payroll processes to benefit clients and associates, driving efficiency and effectiveness.
- Monitor compliance and initiate improvements in internal systems and processes, identifying potential risks to clients.
- Drive Net Promoter Score (NPS) by assisting associates in creating pleasing customer experiences.
- Build and maintain client relationships by improving client engagement within the team client base.
- Coach and develop current associates, guided by Service Team Manager's assessments and recommendations, as well as on-boarding of new associates.
- Serve as a subject matter expert for technical enquiries, providing guidance and support to colleagues.
To succeed in this role, you will need:
- A diploma or degree in commerce, human resources, or a related field, along with relevant experience.
- At least 5 years of payroll experience or experience as an HRIS practitioner with payroll systems experience (Sage300 and/or Premier).
You should possess:
- Effective problem-solving skills.
- Excellent communication skills.
- In-depth knowledge of SA payroll tax legislation and SA labour legislation.
- Ability to work independently and influence associates to achieve work objectives.
As a valued member of our team, you can expect:
- A market-related salary.
- Ongoing training, development, and mentorship opportunities.
- The chance to grow your career in a dynamic and agile environment.
- The flexibility to work from home and enjoy a healthy work-life balance.
- Access to best-in-class benefits, including health insurance, retirement plans, and employee discounts.
- The opportunity to participate in company-paid time off for volunteering and community service.
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