Technical Operations Coordinator

4 days ago


Pretoria, Gauteng, South Africa Teraco Full time
Job Title: Technical Operations Coordinator

About the Role:

We are seeking a highly organized and detail-oriented Technical Operations Coordinator to join our team at Teraco. This is a dynamic role that requires strong communication skills, attention to detail, and ability to manage multiple priorities.

Key Responsibilities:

  • Manage tickets efficiently, ensuring timely resolution and effective communication with stakeholders.
  • Analyze data and report on key performance indicators, identifying areas for improvement and providing insights to the team.
  • Collaborate with procurement and finance teams to ensure seamless delivery of goods and services, maintaining accurate records and updates.
  • Administer user management in our enterprise communication system, ensuring secure and efficient access for all users.
  • Provide general administrative support to the technical department, including document preparation, meeting coordination, and liaison with other departments.

Requirements and Qualifications:

To succeed in this role, you will need:

  • Grade 12 Certificate or equivalent.
  • At least 2 years of administrative experience in an environment using a ticketing system.
  • Strong organizational skills, with ability to prioritize tasks and manage time effectively.
  • Excellent verbal and written communication skills, with proficiency in English.
  • Attention to detail, with ability to maintain accuracy in data entry and record-keeping.
  • Problem-solving skills, with ability to think critically and resolve issues proactively.
  • Proficiency in Microsoft Office Suite, with ability to create reports, documents, and presentations.

Salary: R180,000 - R220,000 per annum, depending on experience.

Location: Gauteng, South Africa.

Bonus and Benefits: Performance-based bonuses, comprehensive medical aid, retirement fund contributions, and paid leave.



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