Lead Campaign Optimization Specialist
3 weeks ago
About the Role:
We are seeking a highly skilled Lead Campaign Optimization Specialist to join our team at CallForce. As a key member of our operations team, you will play a critical role in driving the success of our outbound campaigns by analyzing and optimizing dialer performance.
Key Responsibilities:
- Analyze dialer data to identify trends, patterns, and areas for improvement;
- Develop and implement strategies to optimize dialer performance and maximize lead generation;
- Collaborate with cross-functional teams to ensure seamless campaign execution and delivery;
- Monitor and report on key performance indicators (KPIs) to inform business decisions;
- Identify opportunities for process improvements and implement changes as needed;
- Stay up-to-date with industry trends and best practices in dialer optimization;
- Develop and maintain relationships with internal stakeholders to ensure alignment and support;
- Other duties as assigned.
Requirements:
- Bachelor's degree in a relevant field (e.g., business, mathematics, computer science);
- Minimum 3-5 years of experience in dialer optimization or a related field;
- Proven track record of improving dialer performance and increasing lead generation;
- Strong analytical and problem-solving skills;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and meet deadlines;
- Proficiency in Microsoft Excel and other relevant software tools;
- Knowledge of business processes and functional areas.
Preferred Qualifications:
- Experience with Microsoft BI Tools (SQL/SSIS/SSRS/SSAS/PowerBI);
- Experience with MySQL;
- Expert capability in Microsoft Excel;
- Knowledge of business processes and functional areas.
Compensation:
The estimated salary for this position is $80,000 - $110,000 per year, depending on experience.
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