Customer Service Director

4 weeks ago


Cape Town, Western Cape, South Africa Career Custodians Full time
Night Manager Position at The Bay Hotel

At Career Custodians, we are seeking a highly skilled and experienced Night Manager to join our Front Office Team at The Bay Hotel. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during night shifts.

Key Responsibilities:

  • Assist guests with check-in and check-out processes
  • Manage guest requests and complaints
  • Balance accounts and perform audits
  • Monitor hotel security cameras
  • Ensure a high level of guest service and satisfaction

Requirements:

  • Matric qualification
  • 5 years of experience in a similar position
  • Familiarity with hotel operations and procedures
  • Opera and Opera Cloud experience

What We Offer:

  • A competitive salary package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Please note that only candidates who meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.



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