Customer Service Director
4 weeks ago
At Career Custodians, we are seeking a highly skilled and experienced Night Manager to join our Front Office Team at The Bay Hotel. As a Night Manager, you will be responsible for ensuring the smooth operation of the hotel during night shifts.
Key Responsibilities:
- Assist guests with check-in and check-out processes
- Manage guest requests and complaints
- Balance accounts and perform audits
- Monitor hotel security cameras
- Ensure a high level of guest service and satisfaction
Requirements:
- Matric qualification
- 5 years of experience in a similar position
- Familiarity with hotel operations and procedures
- Opera and Opera Cloud experience
What We Offer:
- A competitive salary package
- Opportunities for career growth and development
- A dynamic and supportive work environment
Please note that only candidates who meet the minimum requirements will be contacted. If you have not heard back from us in 2 weeks, please consider your application as unsuccessful.
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