Enterprise Systems Administration Expert
1 week ago
As an Enterprise Systems Administration Expert, you will play a critical role in ensuring the effective operation and integration of enterprise-wide systems at Hire Resolve. This position involves analyzing, configuring, and supporting technology systems that are essential to business operations while optimizing system performance and ensuring compliance with organizational policies and industry standards.
Key Responsibilities
1. System Management and Support: You will oversee the day-to-day operation of enterprise systems, including ERP, CRM, and other business-critical applications. This involves monitoring system performance, identifying bottlenecks, and resolving issues to maintain uptime and reliability. Additionally, you will provide technical support to end-users and troubleshoot system-related issues effectively.
2. Integration and Customization: In this role, you will collaborate with stakeholders to identify integration opportunities between systems. You will develop, test, and implement system enhancements or customizations to meet business requirements. Your focus will be on ensuring seamless integration with third-party tools and platforms.
3. Data Management: As an Enterprise Systems Administration Expert, you will be responsible for managing data integrity and security within enterprise systems. This includes performing data migration, system backups, and disaster recovery planning. You will also develop reports and dashboards to provide actionable insights for decision-making.
4. Compliance and Documentation: You will maintain system documentation, including architecture, configurations, and user manuals. Your goal will be to ensure compliance with regulatory standards, company policies, and IT governance frameworks. Regular audits will be conducted to verify system security and compliance.
5. Project Management: In this position, you may lead or participate in system implementation or upgrade projects. You will coordinate with vendors, IT teams, and business units to deliver projects on time and within budget. Training sessions will be conducted for users on system functionalities and updates.
Required Skills and Qualifications
This role requires a strong understanding of systems such as QlikView, JDE, On-base, SQL management studio, MineStar, IDO, enterprise systems: SAP, Oracle, Microsoft Dynamics, or similar platforms. Proficiency in database management (SQL, Oracle DB, etc.) and scripting languages is also essential. Strong problem-solving and analytical skills are necessary for this position, as well as the ability to manage multiple tasks and projects simultaneously. Excellent communication skills for both technical and non-technical audiences are required. Familiarity with ITIL frameworks and system lifecycle management is beneficial.
Qualifications and Experience
A Bachelors degree in Information Technology, Computer Science, or a related field is mandatory. A minimum of 35 years of experience in enterprise system administration or similar roles is required. Certifications in relevant systems (e.g., SAP Certified Consultant, Microsoft Dynamics 365) are advantageous. Experience with cloud platforms such as Azure or AWS is a plus. Familiarity with IT compliance standards such as ISO 27001 or COBIT is beneficial.
Estimated Salary: $120,000 - $180,000 per annum
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