Eligibility Coordinator

2 weeks ago


Sandton, South Africa HR Studio Full time

We're seeking a highly skilled Benefits Enrollment Specialist to join our team at HR Studio.

With 2pm - 11pm working hours, you'll have the flexibility to manage eligibility additions and terminations for new and renewing clients using electronic files, paper forms, and portals. Your attention to detail will ensure enrollments comply with legal requirements and client specifications.

Your key responsibilities include:

  • Managing eligibility entries and validating information
  • Collaborating with providers, vendors, and internal departments to resolve billing or technical issues related to eligibility
  • Creating and maintaining system logins for brokers and clients
  • Responding to client inquiries and managing data transfers

You'll be an integral part of our team, assisting in reviewing system configurations and processes to ensure optimal processing. With your expertise, you'll audit and validate ID card processing, generating and mailing required notices for all product lines.

To succeed in this role, you should possess:

  • A bachelor's degree or equivalent
  • At least 2 years of experience in eligibility, enrollment, or benefits customer service
  • A strong knowledge of health insurance plans and employee benefits
  • Familiarity with benefit administration platforms like Javelina
  • Proficiency in standard computer applications, including MS Office

The estimated salary for this position is around $65,000 per year, depending on location and experience.



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