Sales and Customer Service Representative

3 days ago


Johannesburg, Gauteng, South Africa Lionheart Marketing Full time
Job Title: General Sales Assistant

Location: Benoni

We are seeking a highly motivated and customer-focused individual to join our sales team as a General Sales Assistant.

In this role, you will be responsible for providing exceptional customer service, assisting with product selection, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Greet and Assist Customers: Provide friendly and professional assistance to customers in their queries.
  • Product Knowledge: Stay up-to-date on product knowledge and provide recommendations to customers based on their needs.
  • Store Maintenance: Maintain a clean and organized store environment by restocking shelves and organizing displays.
  • Customer Inquiries: Handle customer inquiries and resolve any issues or complaints in a timely manner.
  • Team Collaboration: Collaborate with team members to achieve sales targets and goals.

Qualifications:

  • Matric Certificate: Must possess a Matric Certificate.
  • Prior Experience: Prior retail or customer service experience is preferred.
  • Communication Skills: Strong communication and interpersonal skills are essential.
  • Attention to Detail: Ability to work well in a fast-paced environment, multi-task, and prioritize tasks.
  • Adaptability: Willingness to learn and adapt to new technologies.
  • Availability: Availability to work flexible hours, including evenings and weekends.

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