Product Support Specialist

3 weeks ago


Isando, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time
Job Title: Product Support Specialist

Are you passionate about delivering exceptional customer service and technical support? Do you have a mechanical trade test in a related field and sales experience or technical knowledge of earthmoving equipment?

We are seeking a skilled Product Support Specialist to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC. As a key member of our team, you will be responsible for achieving workshop targets and supporting the growth of our customer base through the sale of parts and services.

Key Responsibilities:
  1. Accountable for achieving workshop targets and growing our customer base through the sale of parts and services.
  2. Support the company's existing customer base from a technical perspective and actively support and enable growth of all aspects of the business.
  3. Involved in daily workshop planning and execution activities.
  4. Ensure achievement of performance targets in line with budget requirements.
  5. Support and maintain current customer base.
  6. Develop new and potential customers.
  7. Ensure effective and efficient administration of the relevant function in accordance with the company's policies and procedures.

Requirements:
  1. Mechanical trade test in a related field.
  2. Sales experience/technical or product knowledge of earthmoving equipment.
  3. Technical/mechanical knowledge and understanding.
  4. Excellent communication skills.
  5. People management and influencing skills.

About Us:
We are a leading recruitment agency specializing in temporary and permanent staffing solutions. Our team is dedicated to providing exceptional service and support to our clients and candidates.
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