Executive Luxury Retail Store Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Service Solutions Staffing Full time
Job Overview

The ideal candidate will possess a strong background in retail management, with a proven track record of leading high-performing teams and driving business growth. As an Executive Luxury Retail Store Manager at Service Solutions Staffing, you will be responsible for overseeing the daily operations of our luxury retail store in Sandton.

Key Responsibilities:
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and enhance the overall shopping experience.
  • Lead and motivate a team of Client Advisors to achieve exceptional results and exceed performance targets.
  • Partner with the Retail Manager and Merchandising team to provide feedback on products, stock situation, and category requests to grow the business.
  • Ensure compliance with Workplace Health and Safety strategies and uphold policies and standards consistently.
  • Manage and resolve customer issues providing solutions that are commercially sound and acceptable to clients while delighting and retaining them.

Requirements:

To be successful in this role, you will need:

- Studies in Business Management/Retail Management desirable
- Previous experience as a Department Manager or Senior Client Advisor, in a supervisory capacity from the retail or service industry, with a proven track record, preferably in luxury fashion
- Strong analytical and problem-solving skills
- Commercial awareness
- Experience in management of a small team
- Exceptional written and verbal communication skills

Salary: R550,000 - R650,000 per annum
Benefits:
  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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