Technical Expert for IT Infrastructure
3 weeks ago
About the Role
We are seeking an experienced Technical Expert to join our team at Netsurit as a Tier 2 Technical Support Engineer. This is a fantastic opportunity to work with a talented group of professionals and contribute to the delivery of exceptional IT services.
Location: Johannesburg
This role will be based in Johannesburg, providing on-site technical support to our clients. The ideal candidate will have strong problem-solving skills and a passion for IT infrastructure.
Estimated Salary Range: R1,200,000 - R1,800,000 per annum (dependent on experience)
About You
To succeed in this role, you will need to have excellent knowledge of Microsoft technologies, including Office 365, Microsoft 365, Azure, Hyper-V/VMWare, TCP/IP Networking protocols, VLANs, firewalls, managed switches, and routers. A good understanding of network security and malware/ransomware prevention is also essential.
You will be responsible for providing high-end, proactive and reactive technical support to our client portfolio. This includes design and implementation of projects, infrastructure security analysis and reporting, client documentation and policy design, incident management, problem management, resolving service requests, and change management where necessary.
Benefits
- Opportunity to work with a dynamic and innovative company
- Competitive salary range
- Ongoing training and professional development
- Collaborative and supportive team environment
About Us
Netsurit is a leading provider of IT services and solutions. We pride ourselves on delivering exceptional results and building long-term relationships with our clients. Our team is passionate about IT and dedicated to helping our clients achieve their goals.
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