Customer Service and Supply Chain Operations Director
3 days ago
About Mayfly Agri Ltd:
We are a dynamic organization in the agricultural industry, seeking an experienced professional to lead our customer service and supply chain operations.
Job Overview:The successful candidate will oversee logistics activities, develop relationships with logistics service providers, and ensure timely deliveries and high levels of customer satisfaction.
Key Responsibilities:
- Oversee sea, air, and road freight, warehousing, customs clearance, and insurance operations.
- Develop relationships with logistics service providers and coordinate order placement, tracking, and issue resolution.
- Capture and monitor customer sales orders, delivery notes, and proof of deliveries.
- Ensure optimal inventory levels and effective stock rotation.
- Implement inventory management best practices and propose optimizations to improve efficiency and reduce costs.
- Collaborate with cross-functional teams to identify and eliminate bottlenecks.
To succeed in this role, you must have:
- A Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum 5 years' professional experience in customer service, logistics, or supply chain roles within the crop protection, agricultural, or related industry.
- Detailed knowledge of local regulatory, customs, and distribution requirements.
- Proven experience managing end-to-end logistics, including freight coordination, warehousing, customs clearance, and inventory management.
R1,200,000 - R1,800,000 per annum, depending on experience.
Benefits:
- Ongoing training and development opportunities.
- Competitive salary and benefits package.
What We Offer:
Mayfly Agri Ltd is committed to providing a challenging and rewarding work environment for our employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
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