Compliance Officer

3 weeks ago


Cape Town, Western Cape, South Africa Mukuru Full time
About the Role

An exciting opportunity awaits for a skilled professional to join the Mukuru team in a pivotal role. As a Compliance Officer, you will report directly to the KYC Verification Team Leader, helping to ensure compliance and build trust with our clients.

Key Responsibilities:

  • Verify and validate documentation and information supplied by customers when signing up for new accounts.
  • Guide customers that are rejected on how to be verified, via call, chat or email.
  • Merge duplicate profiles.
  • Keep up to date on any process and regulatory changes.
  • Report any suspicious activities on customer accounts.
  • Aid the verification team as and when required.
  • Uphold and maintain daily and monthly targets.
  • Provide good customer service.
  • Uphold the company brand.
  • Manage own professional and self-development.

Requirements:

  • Grade 12 or equivalent (Essential).
  • 2 years KYC Experience (Essential).
  • Speaking, writing and reading of English (Essential).
  • Knowledge of money transfer procedures.
  • Knowledge of KYC regulations.
  • Knowledge of AML and Fraud.
  • Knowledge of KYC rules and processes.

We Want You to Contribute:

We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. If you meet majority of our requirements, we encourage you to apply and bring value to our team.


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