Customer Service Representative for Fast-Paced Business Environment

4 weeks ago


Cape Town, Western Cape, South Africa HR Genie Full time
Job Overview

We are seeking a highly skilled Customer Service Representative to join our team at HR Genie. This role will involve providing exceptional customer service and support in a fast-paced business environment.

Salary Information

The estimated annual salary for this position is $60,000 - $80,000, depending on experience.

Key Responsibilities

This role includes:

  • Responding to Inquiries Promptly: Deliver excellent customer service by responding to inquiries in a timely manner.
  • Providing Light Administrative Support: Assist the division with light administrative tasks and member follow-ups.
  • Communicating Updates and Resources: Clearly communicate updates and resources to assist members in achieving their goals.
  • Maintaining Positive Interactions: Ensure all interactions are positive, professional, and solutions-oriented.
Desired Qualifications

We are looking for candidates with:

  • Grade 12 or Equivalent: A high school diploma or equivalent is required.
  • Relevant Diploma or Degree: A relevant diploma or degree is preferred.
  • Fluent Language Skills: Fluency in Angolan Portuguese and English, with strong verbal and written communication skills in both languages.
  • Customer Service Experience: 2-3 years of experience in customer service, business development, or a related field.
Competencies

The ideal candidate will possess:

  • Exceptional Communication Abilities: Exceptional communication and interpersonal abilities.
  • Rapport-Building Skills: Ability to build rapport and maintain professional relationships.
  • Goal-Oriented Mindset: Goal-oriented with a positive and proactive mindset.
  • Adaptability: Adaptable, self-aware, and able to manage multiple priorities effectively.
  • Independent Work Style: Capable of working independently while providing support and assistance as needed.


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    Key Responsibilities:As a Customer Service Representative with Service Solutions in Access Park, you will provide world-class service to our customers. Your strong communication skills and ability to work in a fast-paced environment will make you a great fit for this role.Requirements:Grade 12, Excellent communication skills, Ability to work Access Park...


  • Cape Town, Western Cape, South Africa Service Solutions Full time

    About UsInternational Brand is a leading service provider in Access Park, renowned for delivering exceptional customer experiences. Our mission is to set the standard for world-class service.We're committed to fostering a work environment that promotes excellence, collaboration, and growth.Job DescriptionAs a Customer Service Representative with our team,...


  • Cape Town, Western Cape, South Africa Time Personnel Full time

    Company OverviewAs a leading recruitment agency, Time Personnel is dedicated to providing exceptional service and support to our clients and candidates.Job DescriptionWe are currently seeking an experienced Manufacturing Administrator/Customer Orders Liaison to join our team. In this role, you will be responsible for coordinating project tasks related to...


  • Cape Town, Western Cape, South Africa Pepkor Speciality Full time

    Located in our Tekkie Town Support Centre in George, this exciting opportunity has become available for a Customer Service Representative to join our Customer Services Team on a four-month maternity cover contract. Our ideal candidate will be self-motivated and passionate about servicing our customers.About the RoleThis role is responsible for ensuring that...


  • Cape Town, Western Cape, South Africa beBee Professionals Full time

    Customer Service RepresentativebeBee Professionals is seeking a skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of 2 years of customer service experience and excellent communication and interpersonal skills. Key responsibilities include responding to inquiries, resolving...


  • Cape Town, Western Cape, South Africa Headspace Global Full time

    About the RoleWe are seeking a highly skilled and experienced beauty therapist to join our team in Sunningdale, Western Cape.Job DescriptionThis is an exciting opportunity to work in a fast-paced environment with an existing clientele. As a qualified beauty therapist, you will be responsible for delivering exceptional treatments and services that meet the...


  • Cape Town, Western Cape, South Africa EXL Service Full time

    We are seeking a highly skilled Customer Service Representative to join our team at EXL Service.About the RoleThis is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and providing top-notch support to our valued customers.As a Customer Service Representative, you will be the first point of contact...


  • Cape Town, Western Cape, South Africa Customer Experience People SA Ltd Full time

    We are seeking an ambitious and driven Customer Service Representative with excellent communication skills to join our global team at Customer Experience People SA Ltd.About the Role:Provide exceptional responses to customer inquiries, maintaining high quality of services and performance standards.Proactively identify issues and problems before they arise,...


  • Cape Town, Western Cape, South Africa City Boards Full time

    Job Title: Customer Service RepresentativeLocation: Mitchells Plain, South AfricaJob Type: Full-timeWe are seeking a detail-oriented and customer-focused individual to join our team as a Customer Service Representative. The primary responsibilities of this position include accurately processing payments from customers, maintaining cash registers, and...


  • Cape Town, Western Cape, South Africa Neptune Full time

    The Customer Service Representative plays a vital role in providing exceptional service to customers at Europcar, a leading car rental company. This position is ideal for individuals who are passionate about delivering top-notch customer experiences and working in a dynamic environment.Located at the airport, this opportunity allows you to be part of a team...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job DescriptionCSR ResponsibilitiesAs a skilled customer service representative, you will receive incoming calls from customers with policy-related questions, interacting with them in a fast-paced environment and delivering a sense of urgency when responding to their requests.Maintaining professional etiquette, you will provide exceptional customer service...


  • Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    We are seeking a skilled Customer Service Representative to promote pharmaceutical products and services through outbound calls. Key responsibilities include engaging with customers, addressing inquiries, and resolving issues promptly.Requirements:Minimum of 2 years of experience in a Call Centre environment, receiving inbound callsHigh energy levels and a...


  • Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    We are seeking a dynamic customer service representative to join our team at Isilumko Staffing. The ideal candidate will be located in close proximity to Bellville and possess exceptional communication skills, a proactive approach to achieving targets, and the ability to deliver outstanding customer service.Key Responsibilities:Providing high-quality...


  • Cape Town, Western Cape, South Africa Isilumko Staffing Full time

    Job Title: Customer Service RepresentativeWe are seeking a reliable and patient Customer Service Representative to join our team at Isilumko Staffing. The ideal candidate will have a strong ability to handle high-pressure situations, excellent communication skills, and a friendly demeanor.About the RoleThis is a temporary relief worker position for a period...


  • Cape Town, Western Cape, South Africa Chuma Hini Marketing Full time

    Job Title: Retail Store WorkerLocation: (Specific location)Job Type: Full-time/Part-timePosition Summary:We are seeking a reliable and detail-oriented Customer Service Representative to join our team at Chuma Hini Marketing. This role is ideal for an individual who is passionate about delivering exceptional customer experiences and providing top-notch...


  • Cape Town, Western Cape, South Africa MindMatch Consulting Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at MindMatch Consulting in Cape Town, Woodstock.Key Responsibilities:Provide exceptional customer service and support via telephoneHandle customer inquiries and resolve issues in a timely and professional mannerManage...


  • Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full time

    Customer Service OpportunityWe are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing (JHB).The ideal candidate will have a strong background in customer service, with a minimum of 1 year of experience in a call centre environment. They will be responsible for providing exceptional customer service to clients, resolving...


  • Cape Town, Western Cape, South Africa WGS Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and ambitious individual to join our team as a Customer Service Representative. Our organization is a leading international freight forwarder and consolidator in Cape Town, with a strong reputation for excellence in the industry.The ideal candidate will have at least one year of...


  • Cape Town, Western Cape, South Africa Surgo PTY Ltd Full time

    Job Title: German Customer Service Representative WFHJob Summary: We are seeking a highly skilled and motivated German Customer Service Representative to join our team. As a German Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in a fast-paced and dynamic environment.Key...


  • Cape Town, Western Cape, South Africa Absolute Logistics Full time

    Airline customer service representatives at Absolute Logistics are dedicated professionals who ensure a smooth and safe travel experience for passengers.Key responsibilities include:Delivering exceptional customer service to meet the high standards of our airline partnersMaintaining a clean and well-organized cabin environment to promote passenger comfort...