Business Development Manager
1 week ago
Job Overview:
">The Legends Agency is seeking a highly skilled Business Development Manager to join our team in Cape Town. As a key member of our organization, you will be responsible for driving business growth and expansion in the designated area.
About the Role:
">This is an exciting opportunity for a seasoned professional to leverage their expertise in strategic planning, relationship management, and supply chain optimization to drive business success.
Main Responsibilities:
">- Customer Strategy Development:
- Develop and Implement Customer Strategies: Collaborate with stakeholders to design and implement customer strategies that align with company objectives.
- Stakeholder Alignment: Ensure seamless communication and alignment with internal teams and customers to drive strategy execution.
- KPI Implementation: Establish and monitor key performance indicators to measure strategy effectiveness.
- Relationship Management:
- KPI Management: Set and review customer KPIs to ensure compliance and drive improvement.
- Strategic Partnerships: Identify opportunities to build mutually beneficial partnerships with customers.
- Internal Coordination: Foster collaboration with internal teams to ensure effective service delivery.
- CUSTOMER SUPPORT: Address and resolve customer queries and concerns promptly and effectively.
- Business Development:
- Opportunity Identification: Proactively identify and pursue growth opportunities within your area of responsibility.
- Solution Matching: Align The company's business capabilities with customers' needs by identifying and proposing suitable service solutions.
- Commercial Negotiations: Collaborate with the Commercial Team to guide discussions and negotiate commercial agreements with customers.
- Profitability Management: Implement rate reviews and increases as necessary to maintain profitability.
- Supply Chain Efficiencies:
- Cross-Functional Collaboration: Work closely with the Supply Chain team to deliver efficiency gains and negotiate improvements with customers.
- Supply Chain Optimization: Develop and maintain relationships between the Supply Chain team and customers to optimize their supply chains.
- S&OP Process Management: Actively manage the Sales and Operations Planning (S&OP) process within your area, focusing on key cost drivers such as stock cover and SKU cover.
- Self-Management:
- Ownership: Take full ownership and accountability for tasks, demonstrating effective self-management in planning, prioritizing, and personal development.
- Quality and Productivity: Ensure consistent quality and productivity standards are maintained.
Requirements:
">- Education: Bachelor's Degree or equivalent in a relevant field.
- Experience:
- 3 years of account or general administration experience, preferably in an FMCG environment.
- 5+ years of experience in supply chain management.
Skills and Competencies:
">- Strategic Thinking: Ability to set and implement strategic objectives.
- Relationship Building: Strong interpersonal skills to build and maintain strategic partnerships.
- Problem-Solving: Excellent analytical skills to identify opportunities and solve problems effectively.
- Negotiation: Proven experience in negotiating commercial agreements and rate reviews.
- Supply Chain Knowledge: In-depth understanding of supply chain processes and S&OP management.
- Self-Management: Demonstrated ability to manage time effectively, prioritize tasks, and maintain high productivity and quality standards.
Reporting and Performance:
">- Reporting Line: Directly reports to the Customer Executive.
- KPI Monitoring: Regular monitoring and reporting on customer KPIs, business development progress, and supply chain efficiencies.
Geographic Scope:
">- Area of Responsibility: Durban and surrounding regions with national interactions as needed.
Key Relationships:
">- Internal: Collaboration with Supply Chain, Commercial, and Operations teams.
- External: Regular interaction with key customer accounts and stakeholders.
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