Business Development Manager

1 week ago


Cape Town, Western Cape, South Africa The Legends Agency Full time

Job Overview:

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The Legends Agency is seeking a highly skilled Business Development Manager to join our team in Cape Town. As a key member of our organization, you will be responsible for driving business growth and expansion in the designated area.

About the Role:

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This is an exciting opportunity for a seasoned professional to leverage their expertise in strategic planning, relationship management, and supply chain optimization to drive business success.

Main Responsibilities:

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  • Customer Strategy Development:
    • Develop and Implement Customer Strategies: Collaborate with stakeholders to design and implement customer strategies that align with company objectives.
    • Stakeholder Alignment: Ensure seamless communication and alignment with internal teams and customers to drive strategy execution.
    • KPI Implementation: Establish and monitor key performance indicators to measure strategy effectiveness.
  • Relationship Management:
    • KPI Management: Set and review customer KPIs to ensure compliance and drive improvement.
    • Strategic Partnerships: Identify opportunities to build mutually beneficial partnerships with customers.
    • Internal Coordination: Foster collaboration with internal teams to ensure effective service delivery.
    • CUSTOMER SUPPORT: Address and resolve customer queries and concerns promptly and effectively.
  • Business Development:
    • Opportunity Identification: Proactively identify and pursue growth opportunities within your area of responsibility.
    • Solution Matching: Align The company's business capabilities with customers' needs by identifying and proposing suitable service solutions.
    • Commercial Negotiations: Collaborate with the Commercial Team to guide discussions and negotiate commercial agreements with customers.
    • Profitability Management: Implement rate reviews and increases as necessary to maintain profitability.
  • Supply Chain Efficiencies:
    • Cross-Functional Collaboration: Work closely with the Supply Chain team to deliver efficiency gains and negotiate improvements with customers.
    • Supply Chain Optimization: Develop and maintain relationships between the Supply Chain team and customers to optimize their supply chains.
    • S&OP Process Management: Actively manage the Sales and Operations Planning (S&OP) process within your area, focusing on key cost drivers such as stock cover and SKU cover.
  • Self-Management:
    • Ownership: Take full ownership and accountability for tasks, demonstrating effective self-management in planning, prioritizing, and personal development.
    • Quality and Productivity: Ensure consistent quality and productivity standards are maintained.

Requirements:

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  • Education: Bachelor's Degree or equivalent in a relevant field.
  • Experience:
    • 3 years of account or general administration experience, preferably in an FMCG environment.
    • 5+ years of experience in supply chain management.

Skills and Competencies:

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  • Strategic Thinking: Ability to set and implement strategic objectives.
  • Relationship Building: Strong interpersonal skills to build and maintain strategic partnerships.
  • Problem-Solving: Excellent analytical skills to identify opportunities and solve problems effectively.
  • Negotiation: Proven experience in negotiating commercial agreements and rate reviews.
  • Supply Chain Knowledge: In-depth understanding of supply chain processes and S&OP management.
  • Self-Management: Demonstrated ability to manage time effectively, prioritize tasks, and maintain high productivity and quality standards.

Reporting and Performance:

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  • Reporting Line: Directly reports to the Customer Executive.
  • KPI Monitoring: Regular monitoring and reporting on customer KPIs, business development progress, and supply chain efficiencies.

Geographic Scope:

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  • Area of Responsibility: Durban and surrounding regions with national interactions as needed.

Key Relationships:

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  • Internal: Collaboration with Supply Chain, Commercial, and Operations teams.
  • External: Regular interaction with key customer accounts and stakeholders.


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