Chief Operating Officer

1 month ago


Johannesburg, Gauteng, South Africa ATripleA Recruitment and Temps Full time
Main Purpose:

The Chief Operating Officer will have overarching responsibility for all day-to-day operations, partnering with the CEO and executive team to drive business growth and success.

Key Responsibilities:
  • Develop and implement agency marketing plans and visions to drive business growth.
  • Improve daily organization and workflows to ensure maximum operational efficiency.
  • Ensure regulatory compliance of the agency and monitor production and monthly goals.
  • Foster and maintain relationships with carriers and brokers, and collect and analyze data for implications regarding budget, project, and/or program initiatives.
  • Oversee, implement, and refine agency budget, proforma financials, and company operations to ensure company targets for revenue and profitability are met.
  • Provide coaching, training, and development programs to increase staff capability and agency expertise.
  • Maintain and build trusted relationships with key customers, partners, vendors, management, and stakeholders.
Requirements:
  • 7+ years' experience in insurance management with high levels of sales, operational, and financial knowledge.
  • 5 years' experience as a department head, team leader, or senior-level position within an agency.
  • Superior negotiation and presentation skills with a strong entrepreneurial spirit.
  • BCom in finance or related field, and Continuing Professional Development (CPD) points up to date.
  • Strong insurance knowledge for commercial lines & personal lines, and excellent oral and written communication skills.
  • Creative problem-solving skills along with exceptional time management and attention to detail.


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