Digital Claims Field Assessor

7 days ago


East London, Eastern Cape, South Africa Sanlam Full time
Job Title: Digital Claims Field Assessor

We are seeking a highly skilled and experienced Digital Claims Field Assessor to join our team in East London. As a key member of our assessment team, you will be responsible for conducting thorough investigations and assessments of claims to ensure fair and accurate outcomes.

About the Role:
  • Receiving instructions from Claims Service Consultants and conducting site visits to assess damage and gather evidence.
  • Evaluating policy conditions and ensuring compliance with company guidelines.
  • Planning routes for claims, making arrangements, and contacting clients to facilitate smooth claim processing.
  • Identifying outstanding requirements from clients and determining the necessary actions to resolve claims efficiently.
  • Assessing risk and providing recommendations to underwriting teams to inform decision-making.
Requirements:
  • MATRIC (Grade 12) with Mathematics.
  • Short-term insurance qualification (NQF4) plus completed Digital Non-motor Assessors Skills Programme.
  • Certified Fraud Examiner qualification advantageous.
  • Five (5) years' or more relevant experience at digital non-motor level (full spectrum), field assessing experience advantageous.
Working Environment:

You will be working in a dynamic and fast-paced environment, collaborating with cross-functional teams to deliver exceptional customer service. Our company values diversity and inclusion, and we strive to create a work environment that is inclusive and respectful of all employees.



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