Senior Data Analyst and Quality Assurance Specialist

4 days ago


Cape Town, Western Cape, South Africa Black Pen Recruitment Full time

Black Pen Recruitment is a leading provider of innovative solutions to enhance the customer experience for global brands. Our services support the full lifecycle of digital transformation journeys, enabling clients to more quickly adopt next-generation technologies.

Location: Cape Town

Job Type: Full Time

Workplace: Hybrid

Salary: R27,000 CTC per month

About the Role

This exciting opportunity requires an experienced Senior Data Analyst and Quality Assurance Specialist to join our team in Cape Town. The successful candidate will be responsible for overseeing data analysis and management, providing high-quality feedback to remote-based workers, and creating training materials to support performance improvement processes.

The ideal candidate will have a strong background in data analysis, quality assurance, and communication, with excellent problem-solving skills and the ability to work independently. They should also be proficient in Google Workspace and/or Microsoft Office Suite, with experience in SQL, HTML, and SQL being desirable.

Responsibilities
  • Data Analysis and Management: Ensure the accuracy and quality of data by identifying and resolving issues promptly.
  • Quality Assurance: Review work submitted by remote-based workers and provide constructive feedback to improve their performance.
  • Training and Development: Create engaging eLearning materials, online video content, and webinars to support employee development and performance improvement.

We are looking for a highly skilled and motivated individual who can contribute to the success of our clients and our company. If you have a passion for data analysis, quality assurance, and employee development, we encourage you to apply for this exciting opportunity.



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