Professional Vehicle Service Representative

2 weeks ago


Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full time
Service Advisor Job Description

The following minimum criteria must be met:

  • Matric Certificate or Equivalent
  • Unendorsed Driver's License (Specify Code)
  • Computer Literacy
  • Willingness to Work Flexible Hours/Overtime
  • Professional Appearance and First Impressions
  • Fluent, Clear English Communication
  • Ability to Handle Difficult Customers
  • Customer Service Orientation
  • 2-5 Years' Experience within the Premium Motor Brand Industry (e.g., BMW, Audi, Jeep, Volvo, Jaguar, etc.)

In addition to verifying the pre-requisites, assess and obtain proof of:

  • Ability to Build Positive Relationships
  • Helpful and Supportive Behavior in Interactions
  • Persuasive, Fluent, and Confident Communication
  • Sense of Urgency
  • Physical Fitness and Ability to Handle Stress
  • Professional Telephonic Etiquette
  • Attention to Details
  • Ability to Upsell
  • A Technical Qualification or Orientation will be an advantage, as will the ability to speak a number of official languages.


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