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Business Development Manager

2 months ago

Johannesburg, Gauteng, South Africa Isilumko Staffing Full time
Business Development and Customer Relations Manager

At Isilumko Staffing, we are seeking a highly skilled and experienced Business Development and Customer Relations Manager to join our team. This is a unique opportunity to capitalize on new business opportunities, ensuring a sustainable new business pipeline and revenue growth.

Key Responsibilities:Operations:
  • Develop and execute business development campaigns, identifying and assessing new business opportunities.
  • Establish and maintain relationships with existing and potential clients, driving business growth.
  • Participate in contract negotiations, ensuring timely delivery and long-term client satisfaction.
  • Identify and leverage new contacts and leads for business development.
Customer and Supplier Relations:
  • Ensure seamless onboarding of new suppliers and renewal of existing contracts.
  • Create awareness of our repudiation services and support related processes.
  • Leverage our existing supplier base to increase market share.
  • Maintain open communication with suppliers, resolving queries promptly.
  • Provide training to new suppliers and ensure continuous access to systems and updates.
Reporting:
  • Develop and sustain relationships with internal and external stakeholders.
  • Expand business through consultative selling, leveraging existing customer relations.
  • Ensure sustainability of customer relations on secured projects.
  • Align customer expectations through ongoing interaction.
  • Adhere to policies and procedures to ensure compliance and minimize financial risk.
Requirements:Academic Qualifications:
  • Matric Certificate
  • NQF7 business qualification or relevant tertiary qualification equivalent to NQF7
Work Experience:
  • 5-10 years of experience in key account management, marketing, sales, and automotive or similar fields in a medium to large company.
  • Proven experience in project management.
  • Track record of building and maintaining effective customer relations.
  • Competent knowledge of marketing strategies and tactics.
  • Basic knowledge of contract negotiations.
Knowledge:
  • Essential knowledge of Health and Safety Compliance, Automotive Sector, Existing Standard Operating Procedures, SMD, and Barloworld related policies and procedures.
  • Advantageous: Skills in relevant areas.
Skills:
  • Proficient in Microsoft Office.
  • Excellent written and oral communication skills.
  • Strong listening skills in a stressful and chaotic environment.
  • Ability to manage multiple tasks and priorities.
  • Work under pressure with attention to detail.
Personal Attributes:
  • Commitment to ethical behavior aligned with organizational values.
  • Focus on clear communication and providing feedback.
  • Results-oriented and passionate about customer service.
  • Ability to build and maintain relationships.
  • Resilient in handling stress and pressure.
  • Preference for teamwork and perseverance.

Note: Applicants with no criminal record will be considered.