Barista - Customer Experience Specialist

1 week ago


Province of North West, South Africa Empact Group Southern Africa Full time

Job Title:

Barista - Customer Experience Specialist

About the Role:

We are seeking a highly skilled Barista to join our team at Empact Group Southern Africa. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, preparing high-quality beverages and food items, and promoting sales and specials.

Key Responsibilities:

  • To provide polite and friendly service to all customers, ensuring their needs are met and exceeded.
  • To prepare basic food items, including but not limited to sandwiches, pastries, and snacks.
  • To attend to the till, handle cash transactions, and maintain accurate records.
  • To promote sales and specials to clients, increasing revenue and driving business growth.

Requirements:

Matric is essential, with a strong focus on customer service experience. Knowledge of coffees and coffee beverages, basic food preparation, communication skills, and ability to work with cash are also required.

Salary:

Ranging from R 8,500 to R 12,000 per month, depending on experience and qualifications.


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