Current jobs related to Customer Service Representative - Roodepoort, Gauteng - WNS Global Services

  • Frontline Customer Service Representative

    4 weeks ago

    Roodepoort, Gauteng, South Africa Pro Tem Recruitment Full time

    Job Summary:We are seeking a skilled Frontline Receptionist to join our team at Pro Tem Recruitment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide frontline reception services to clientsEnsure excellent customer service and supportBe fluent in Afrikaans...

  • Business Development Representative: Food Service Industry

    4 weeks ago

    Roodepoort, Gauteng, South Africa Clover Recruitment Full time

    Key Responsibilities:Clover Recruitment is seeking a highly motivated and experienced Sales Representative to join the commercial team. The successful candidate will be responsible for maximising and catalysing customer recruits within the Food Service Industry (FSI) channel.Key Areas of Focus:The role will involve supporting the West Rand, Pretoria...

  • Sales Representative

    2 weeks ago

    Roodepoort, Gauteng, South Africa Emporium Human Capital Full time

    About the Role:We are seeking an experienced Sales Representative to join our team at Emporium Human Capital. As a Sales Representative, you will be responsible for promoting our products and services to clients and generating new business opportunities. A valid driver's license and Grade 12 certificate are required. Preference will be given to candidates...

  • Customer Service Professional

    4 days ago

    Roodepoort, Gauteng, South Africa EC Security Full time

    We are seeking a dedicated Customer Care Specialist to join our team at EC Security.About the RoleThis position plays a vital role in ensuring client satisfaction and maintaining a healthy relationship with our customers. The successful candidate will be responsible for reaching out to clients, conducting courtesy calls, and resolving any issues they may...

  • Business Development Representative

    1 month ago

    Roodepoort, Gauteng, South Africa Telebest Full time

    Job Title: External Sales RepresentativeJob Summary: We are seeking a highly motivated and results-driven External Sales Representative to join our team at Telebest. As a key member of our sales team, you will be responsible for building and maintaining relationships with existing and prospective customers, identifying new business opportunities, and driving...

  • Customer Support Associate

    2 weeks ago

    Roodepoort, Gauteng, South Africa Staff Unlimited Recruitment Full time

    Key Responsibilities:We are seeking a skilled Customer Support Associate to provide technical assistance to clients with respect to our company products.Technical Support: Provide customers with expert advice and solutions to product-related issues.Client Relationship Management: Build strong relationships with clients to ensure their satisfaction and...

  • Security Technology Sales Representative

    2 days ago

    Roodepoort, Gauteng, South Africa Emporium Human Capital Full time

    **About Us:**At Emporium Human Capital, we are dedicated to connecting talented professionals with exciting career opportunities. Our goal is to provide exceptional support and guidance throughout the hiring process.**Job Title:** Security Technology Sales Representative**Salary:** R 15,000 - R 18,000 per month plus commission**Job Description:**We are...

  • Internal Sales Representative

    3 weeks ago

    Roodepoort, Gauteng, South Africa Emporium Full time

    Job Title: Internal Sales Representative - Security TechnologyJob Summary: We are seeking a highly motivated and experienced Internal Sales Representative to join our team at Emporium. The successful candidate will be responsible for generating new business opportunities and driving sales growth within the electronic security industry.Key...

  • Sales Representative

    2 weeks ago

    Roodepoort, Gauteng, South Africa Emporium Human Capital Full time

    Job Title: Sales Representative - Security TechnologyAt Emporium Human Capital, we are seeking a skilled Sales Representative to join our team in the security technology industry. The ideal candidate will have a strong understanding of sales principles and be able to effectively communicate with clients to meet their security needs.Responsibilities:Develop...

  • Sales Representative

    1 week ago

    Roodepoort, Gauteng, South Africa Emporium Full time

    **Emporium is a leading Electronic Security Company**We are looking for a highly skilled Sales Representative to join our team in Roodepoort, West Rand. As a sales professional, you will be responsible for promoting our security technology solutions to clients and driving revenue growth.The ideal candidate will have a strong technical understanding of...

  • Sales and Marketing Representative

    2 days ago

    Roodepoort, Gauteng, South Africa Emporium Human Capital Full time

    Job OverviewEmporium Human Capital is seeking a skilled Sales and Marketing Representative to join their team in Roodepoort. As a key contributor, you will be responsible for driving sales growth and building strong relationships with customers.Key Responsibilities:Develop and implement effective sales strategies to meet or exceed sales targets.Build and...

  • Sales Representative

    2 days ago

    Roodepoort, Gauteng, South Africa Emporium Human Capital Full time

    Emporium Human Capital is seeking a skilled Sales Representative to join their team in Roodepoort. As a Sales Representative, you will be responsible for selling security technology solutions to customers.The ideal candidate will have a strong background in sales and a proven track record of success in the industry. Additionally, they will possess excellent...

  • Product Support Specialist

    2 weeks ago

    Roodepoort, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    We are seeking a Product Support Specialist to provide exceptional customer service and technical support to our clients.Key Responsibilities:Provide customers with technical support and resolve product-related queries.Build and maintain strong relationships with quality customers to facilitate growth.Ensure clients are satisfied with the service and...

  • Business Development Representatives

    6 days ago

    Roodepoort, Gauteng, South Africa Talksure Full time

    About the RoleWe are seeking highly skilled Business Development Representatives with prior experience in the telecommunications industry to drive sales growth and expand our customer base. As a key member of our team, you will be responsible for generating leads and converting them into sales opportunities.Key ResponsibilitiesContacting prospective...

  • Sales Representative

    2 weeks ago

    Roodepoort, Gauteng, South Africa Leroy Merlin Full time

    Job SummaryWe are seeking a highly motivated Sales Consultant to join our team at Leroy Merlin. As a Sales Consultant, you will be responsible for building strong relationships with customers, understanding their needs, and providing personalized solutions to meet their requirements.Key ResponsibilitiesApply the sales process to build customer relationships...

  • Sales Representative

    17 hours ago

    Roodepoort, Gauteng, South Africa Leroy Merlin Full time

    OverviewLeroy Merlin is a leading home improvement retailer that strives to provide exceptional customer experiences. As a Sales Consultant, you will play a crucial role in delivering outstanding service and ensuring customer satisfaction.

  • Sales Representative

    4 weeks ago

    Roodepoort, Gauteng, South Africa Leroy Merlin Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Consultant to join our team at Leroy Merlin. As a Sales Consultant, you will be responsible for building strong relationships with customers, understanding their needs, and providing personalized solutions to meet their requirements.Key ResponsibilitiesDevelop and maintain a deep...

  • Sales Representative

    4 weeks ago

    Roodepoort, Gauteng, South Africa Leroy Merlin Full time

    Job SummaryWe are seeking a highly motivated Sales Consultant to join our team at Leroy Merlin. As a Sales Consultant, you will be responsible for building strong relationships with customers, understanding their needs, and providing personalized solutions to meet their requirements.Key ResponsibilitiesDevelop and maintain a deep understanding of customer...

  • Sales Representative

    4 weeks ago

    Roodepoort, Gauteng, South Africa Emporium Human Capital Full time

    Counter Sales OpportunityEmporium Human Capital is seeking a skilled Counter Sales professional to join our team in Roodepoort. As a key member of our sales team, you will be responsible for driving sales growth and providing exceptional customer service.Key Responsibilities:Develop and maintain strong relationships with customers to drive sales growth and...

  • Product Support Specialist

    4 weeks ago

    Roodepoort, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full time

    Merchandiser Job DescriptionWe are seeking a skilled Merchandiser to join our team at Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC.Key Responsibilities:Technical Support: Provide expert technical support to customers regarding company products.Customer Relationships: Foster strong relationships with quality customers to drive long-term...

Customer Service Representative

2 months ago

Roodepoort, Gauteng, South Africa WNS Global Services Full time
Job Description

We are seeking a highly skilled and customer-focused Customer Service Agent to join our team at WNS Global Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues in a timely and professional manner.

Key Responsibilities:
  • Provide reliable and trustworthy customer service, identifying and understanding customer needs to consistently deliver high-quality service.
  • Follow clear instructions and guidelines to investigate, resolve, and process high-volume customer inquiries in a timely and effective manner.
  • Escalate any queries or complaints to the appropriate channels to ensure they are handled and resolved in a timely manner.
  • Provide accurate information on products and services to clients to ensure consistency across the organization.
  • Promote and cross-sell the client's products and services to complement existing products (where applicable) and enhance customer experience and loyalty.
  • Operate customer-related information systems to maintain and secure records.
  • Contribute to the success of the team and the business by achieving personal targets.
  • Adhere to the company and department standards, policies, and procedures.
Requirements:
  • Minimum requirement Grade 12
  • Minimum of 6-12 months customer service experience
  • Minimum of 6 – 12 months call centre experience
Additional Information:

Required Skills:

  • Computer literacy
  • Proficient in MS Word, Email, and good typing speed
  • Neutral accent with excellent verbal and written in Dutch and English

Competencies:

  • Customer orientation
  • Results Driven
  • Quality focus
  • Planning, organizing, and prioritizing
  • Ability to work under pressure
  • Ability to adapt to constant changes
  • Ability to work in teams
  • Conflict resolution
  • Empathetic