Customer Service Representative for Festive Season

2 weeks ago


Johannesburg, Gauteng, South Africa Lionheart Marketing Full time
Job Title: Part-Time Retail Assistant

About Us: Lionheart Marketing is a dynamic retail environment seeking enthusiastic and customer-focused individuals to join our team as Part-Time Retail Assistants for the upcoming festive season.

Salary: The estimated salary for this position is £8.21 per hour, based on national averages for part-time retail positions in the UK.

Key Responsibilities:
  1. Greet and assist customers in a friendly and professional manner.
  2. Provide product information and recommendations to customers.
  3. Process sales transactions accurately and efficiently.
  4. Maintain a clean and organized store environment.
  5. Restock merchandise on shelves and racks.
  6. Assist with inventory management and stock replenishment.
  7. Assist with store opening and closing procedures.
  8. Handle customer inquiries and resolve any issues or complaints.
  9. Follow company policies and procedures, including safety and security protocols.
  10. Work collaboratively with team members to achieve sales targets and provide excellent customer service.


Qualifications:
  1. Prior retail or customer service experience is preferred but not required.
  2. Excellent communication and interpersonal skills.
  3. Strong attention to detail and ability to multitask in a fast-paced environment.
  4. Ability to work well in a team and independently.
  5. Flexible availability to work evenings, weekends, and holiday shifts during the festive season.
  6. Punctuality and reliability are essential.
  7. Ability to stand for extended periods and lift up to 30 pounds.
  8. Knowledge of basic math skills for handling sales transactions.
  9. A passion for retail and providing exceptional customer service.


Benefits: This is a part-time temporary position for the festive season, with the possibility of continued employment based on performance and store needs.

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