Customer Service Representative for Festive Season
2 weeks ago
About Us: Lionheart Marketing is a dynamic retail environment seeking enthusiastic and customer-focused individuals to join our team as Part-Time Retail Assistants for the upcoming festive season.
Salary: The estimated salary for this position is £8.21 per hour, based on national averages for part-time retail positions in the UK.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Provide product information and recommendations to customers.
- Process sales transactions accurately and efficiently.
- Maintain a clean and organized store environment.
- Restock merchandise on shelves and racks.
- Assist with inventory management and stock replenishment.
- Assist with store opening and closing procedures.
- Handle customer inquiries and resolve any issues or complaints.
- Follow company policies and procedures, including safety and security protocols.
- Work collaboratively with team members to achieve sales targets and provide excellent customer service.
Qualifications:
- Prior retail or customer service experience is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to work well in a team and independently.
- Flexible availability to work evenings, weekends, and holiday shifts during the festive season.
- Punctuality and reliability are essential.
- Ability to stand for extended periods and lift up to 30 pounds.
- Knowledge of basic math skills for handling sales transactions.
- A passion for retail and providing exceptional customer service.
Benefits: This is a part-time temporary position for the festive season, with the possibility of continued employment based on performance and store needs.
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