Global Travel Solutions Specialist
6 days ago
Pentravel, a division of Cullinan Holdings, a leading leisure and tourism company, is seeking an experienced Global Travel Solutions Specialist to join their team in Port Elizabeth.
As a Global Travel Solutions Specialist, you will be responsible for providing exceptional service and expert advice to travelers, creating bespoke travel itineraries, and booking all components of their trips. You will also be responsible for achieving sales targets and contributing to the overall profitability of the business.
You will have the opportunity to work with clients from diverse backgrounds and cultures, designing and selling customized travel itineraries that meet individual travel preferences, budgets, and needs. Your expertise will include providing advice on travel destinations, visas, and travel insurance.
The ideal candidate will have a passion for travel, excellent communication skills, and the ability to work well under pressure. They should be able to maximize sales opportunities through upselling, cross-selling, and promoting preferred partners.
Key Responsibilities:
- Develop and maintain strong relationships with clients to ensure repeat business and referrals
- Design and sell customized travel itineraries that meet individual client requirements
- Provide expert advice on travel destinations, including visa and travel insurance requirements
- Maximize sales opportunities through targeted promotions and partnerships
- Maintain accurate records and client details using operational systems
- Manage customer complaints and queries in an efficient and professional manner
Requirements:
- Minimum 1 year's experience in a sales-driven role
- Excellent communication skills, both written and verbal
- Strong sales and customer service skills
- Ability to work well under pressure and meet tight deadlines
- Proficiency in reservation systems, such as Amadeus, is advantageous
- Passion for travel and knowledge of popular destinations
- Able to work weekends and public holidays on a roster basis
Salary Range:
R175,000 - R225,000 per annum, depending on experience, plus a lucrative commission structure with unlimited earning potential.
Benefits:
- Vibrant culture-centric work environment
- Multiple learning and growth opportunities
- Work hard, play hard mentality with regular celebrations of successes
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