IT Service Asset and Configuration Manager Professional

5 days ago


Pretoria, Gauteng, South Africa The Hiring House Full time

Explore a career opportunity at The Hiring House as an IT Service Asset and Configuration Manager. As part of our team, you will play a critical role in ensuring the efficiency and effectiveness of our IT operations.

About This Role

We are seeking a skilled IT professional to fill the position of IT Service Asset and Configuration Manager. The successful candidate will be responsible for managing our IT assets and configuration to meet business needs.

Key Responsibilities

The key responsibilities of this role include:

  • Developing and implementing effective configuration management processes and procedures;
  • Maintaining accurate and up-to-date records of all IT assets and their configurations;
  • Ensuring compliance with ITIL best practices and standards;
  • Collaborating with cross-functional teams to identify and resolve IT issues;
  • Providing technical support and guidance to staff on IT asset and configuration management.
Requirements

To be successful in this role, you will need:

  • A degree in Information Technology or Computer Science;
  • At least 3 years of experience working in IT support and 2 years of experience in configuration management;
  • Knowledge of ITIL Foundation, ITIL Asset Management, ITIL Release Control and Validation V3, ITIL Service Transitioning V3, ITIL V4 Create, deliver and Support, ITIL V4 Drive Stakeholder Value, Kepner Tregoe problem solving, and Microsoft Office skills;
  • Experience with configuration management database tools such as Remedy, Freshservice, and Device 42.
Compensation

The estimated salary range for this position is between $80,000 and $110,000 per annum, depending on your level of experience and qualifications.

At The Hiring House, we offer a competitive compensation package, including benefits and opportunities for growth and development.



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