Risk Management Specialist

1 week ago


Johannesburg, Gauteng, South Africa Sasria Full time
Job Description

We are seeking a highly skilled Risk Management Specialist to join our team at Sasria. This is an excellent opportunity for a professional with a strong background in quality assurance and risk management to contribute to the development of our quality assurance department's strategic plan.

Key Responsibilities
  • Provide input during the development of the quality assurance department's strategic plan.
  • Assist in the development of the annual plan and key performance indicators.
  • Identify business risks related to their work and develop mitigation strategies.
  • Develop annual project plans and manage tasks allocated to them.
  • Manage and ensure regular reporting of projects under their supervision.
Technical Requirements
  • Validate, test the accuracy and completeness of the Underwriting Process by reviewing various aspects such as application and insurance quotation process, application vs cover underwriting, premium recalculations, insurability and compliance with Sasria underwriting regulations, policy schedule and coupon accuracy, and endorsements and annexures.
  • Review the Policy and Coupon Administration Process for adequacy and effectiveness by checking if Sasria coupons and policies are issued correctly, on time, and without backdating without prior authorization from Sasria.
  • Ensure that refunds and cancellations are processed adequately and effectively, endorsements are processed accurately, and the correct coupon stationery is used when issuing Sasria covers.
  • Test and correct requirements such as disclosure of covered sections, cost of cover, and inclusion of complete disclosure information.
Operational Requirements
  • Use the QA annual plan to identify and contact agent companies for review at least 6 weeks in advance.
  • Coordinate and confirm traveling and administrative logistics for fieldwork.
  • Execute quality assurance monitoring or consultative projects, provide regular project updates, communicate results, set up follow-up project schedules, execute retesting, resolve process gaps/risks, and report outcomes.
Customer Relations
  • Determine deliverables of projects, scope and obtain approval, develop project plans, and communicate results.
People Management
  • Manage team performance of junior QA staff members or interns and report to the quality assurance manager.
  • Establish and maintain a positive working environment contributing to improved staff morale and increased productivity.
  • Perform informal reviews, coaching, mentoring, and counseling as required.

In this role, you will be responsible for ensuring the effective management of quality assurance projects and processes, providing input into the development of our strategic plan, and contributing to the overall success of our organization. We offer a competitive salary of R700,000 - R900,000 per annum based on experience and qualifications.



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