Capital Recruit Seeks Experienced Vendor Liaison Officer

2 months ago


Sandton, South Africa Capital Recruit Full time
Job Summary:

The Vendor Liaison Officer is a critical role within our organization, responsible for ensuring the smooth operation of our ATM channel. This includes managing vendor relationships, monitoring performance, and implementing measures to improve efficiency and quality.

Key Responsibilities:
  • Manage vendor relationships to ensure timely delivery of services and products.
  • Monitor ATM performance and identify areas for improvement.
  • Develop and implement quality assurance policies and procedures.
  • Perform routine inspections and quality tests to ensure compliance with standards and regulations.
  • Identify and resolve workflow and production issues.
  • Ensure that standards and safety regulations are observed.
  • Document quality assurance activities and create audit reports.
  • Make recommendations for improvement and create training materials and operating manuals.
  • Manage stakeholder expectations and vendor deliverables.
  • Manage overtime and ensure vendor staff rosters are in place to reduce/eliminate overtime.
  • Manage the flow of work including projects & production fixes assigned to the ATM channel in accordance with established timelines, budget, quality standards, and/or contractual requirements.
Requirements:
  • Matric (Grade 12)
  • Degree in supply chain management
  • Experience in resolving ATM escalations.
  • 5 + years experience in Cash and ATMs
  • Experience in ATM Monitoring & vendor liaison
  • Clear criminal and credit record
  • Contactable via own mobile phone
  • Valid drivers license and own vehicle
  • Must have Office Suite experience Word, Excel, MS Project, PowerPoint
  • Travel will be required from time to time
  • Shift work will be required
Remuneration:
  • R25,000.00 to R30,000.00 gross per month.
  • R5,000.00 petrol allowance.
  • R1,500.00 airtime allowance.

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