Platform Coordinator Specialist

1 week ago


Johannesburg, Gauteng, South Africa Kontak Recruitment Full time
Job Title: Platform Coordinator Specialist

Are you an expert in e-commerce platform management? Do you have a passion for ensuring accurate and timely completion of tasks?

About the Role:

We are seeking a skilled Platform Coordinator Specialist to join our team at Kontak Recruitment. As a key member of our operations team, you will be responsible for processing lead times, allocating deliveries, and managing stock levels.

Key Responsibilities:

  • Process lead times for multiple branches, ensuring accuracy and timely completion.
  • Allocate deliveries efficiently via the designated booking platform.
  • Manage overstocked products and customer returns, ensuring bookings are completed within 15 days.
  • Investigate and handle goods rejected at Takealot Distribution Centers (DCs).
  • Monitor and resolve issues listed under the Exceptions tab on the booking site.
  • Book rejected goods for collection promptly and accurately.
  • Respond to customer invoice requests within 24 hours to maintain compliance with seller metrics.
  • Generate invoices using a standardized company template.

Requirements:

  • Proven experience in e-commerce platform management, preferably with Takealot.
  • Excellent organizational and time-management skills.
  • Strong attention to detail and accuracy in data processing.
  • Proficient in using booking websites and seller portals.

Salary Estimate: R120,000 - R150,000 per annum, depending on experience.

About Us: We are a leading recruitment agency specializing in placing top talent in various industries. Our team is dedicated to providing exceptional service and support to both clients and candidates.



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