Platform Coordinator Specialist
1 week ago
Are you an expert in e-commerce platform management? Do you have a passion for ensuring accurate and timely completion of tasks?
About the Role:We are seeking a skilled Platform Coordinator Specialist to join our team at Kontak Recruitment. As a key member of our operations team, you will be responsible for processing lead times, allocating deliveries, and managing stock levels.
Key Responsibilities:
- Process lead times for multiple branches, ensuring accuracy and timely completion.
- Allocate deliveries efficiently via the designated booking platform.
- Manage overstocked products and customer returns, ensuring bookings are completed within 15 days.
- Investigate and handle goods rejected at Takealot Distribution Centers (DCs).
- Monitor and resolve issues listed under the Exceptions tab on the booking site.
- Book rejected goods for collection promptly and accurately.
- Respond to customer invoice requests within 24 hours to maintain compliance with seller metrics.
- Generate invoices using a standardized company template.
Requirements:
- Proven experience in e-commerce platform management, preferably with Takealot.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy in data processing.
- Proficient in using booking websites and seller portals.
Salary Estimate: R120,000 - R150,000 per annum, depending on experience.
About Us: We are a leading recruitment agency specializing in placing top talent in various industries. Our team is dedicated to providing exceptional service and support to both clients and candidates.
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