Customer Service Representative
2 months ago
Customer Service Opportunity
We are seeking a skilled Customer Service Representative to join our team at Isilumko Staffing (JHB).
The ideal candidate will have a strong background in customer service, with a minimum of 1 year of experience in a call centre environment. They will be responsible for providing exceptional customer service to clients, resolving issues in a timely and professional manner, and meeting or exceeding performance targets.
Key Responsibilities:
Provide excellent customer service to clients via phone, email, or chat
Resolve customer complaints and issues in a timely and professional manner
Meet or exceed performance targets, including first call resolution and customer satisfaction
Collaborate with the team to achieve business objectives and improve customer experience
Requirements:
1 year of experience in a call centre environment
Strong customer service skills and a positive attitude
Ability to work in a fast-paced environment and meet deadlines
Fluency in English (both written and spoken)
Clear criminal record and clear ITC (No Debt)
Matric qualification
Reside in Cape Town
Will be based in Town
What We Offer:
Competitive salary and benefits package
Opportunities for career growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
How to Apply:
Interested candidates should submit their applications, including a cover letter and resume, to Isilumko Staffing (JHB). We look forward to hearing from you
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