Logistics Account Manager

3 weeks ago


Johannesburg, Gauteng, South Africa Isilumko Staffing Full time

We are looking for a detail-oriented Logistics Account Manager to assist drivers with inquiries and resolve account issues related to their operational processes. This is a 6-month contract role where you'll ensure seamless customer experience through effective management of driver profiles.

Key Responsibilities:
- Manage and oversee driver accounts, ensuring data accuracy and timely updates.
- Assist drivers with setup, updates, and troubleshooting of their accounts.
- Investigate and resolve issues related to driver profiles in a fast-paced environment.
- Provide guidance on policies and procedural changes affecting drivers' accounts.
- Collaborate with internal teams to streamline processes and enhance the driver experience.
- Ensure compliance with company standards and guidelines in managing driver-related activities.

Requirements:
- A Matric (Grade 12) qualification is required.
- Essential customer care experience, preferably in a dynamic environment.
- Excellent communication and problem-solving skills are necessary.
- Strong digital literacy and proficiency with software platforms are essential.
- Ability to manage multiple tasks efficiently and meet deadlines is crucial.

Earnings: An estimated annual salary of $60,000-$80,000, depending on location and qualifications, will be provided to the successful candidate. The position offers an excellent opportunity for professional growth and development in a dynamic environment.



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