IT Systems Operations Specialist

1 week ago


Pretoria, Gauteng, South Africa Liberty Group South Africa Full time
Job Summary

We are seeking an experienced IT Systems Operations Specialist to join our team at Liberty Group South Africa. The successful candidate will be responsible for delivering exceptional IT systems support services through the execution of predefined objectives as per agreed standard operating procedures.

About the Role

This is a 24/7 role that requires the incumbent to work on a rotational basis, including shifts and weekends. The ideal candidate will have experience in monitoring dashboards and batches, following escalation processes, and working on a ticket system for logging incidents such as Remedy and Jira.

Key Responsibilities
  • Be the first line of support for the environment while monitoring dashboards and batch processes.
  • Monitor various monitoring tools used by the company and follow the escalation process for alerts.
  • Check Mk and Sintrex.
  • Daily job/batch processing to be monitored using tools such as Control-M and Mainframe.
  • Ticketing system used for logging incidents is Remedy.
Requirements
  • A matric certificate or equivalent qualification.
  • A minimum of 1-2 years' experience in a similar environment.
  • Ops 24x7 experience is an advantage.
  • Experience in monitoring dashboards and batches.
  • Ability to work shifts on a rotational basis.
  • General IT Support with good communication skills.
  • Experience with Control-M, Remedy, and Mainframe (an advantage).
What We Offer

The successful candidate will receive a competitive salary of R550,000 - R650,000 per annum, commensurate with experience. Other benefits include opportunities for career growth and development within the Liberty Group.



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