Internal Business Development Representative
3 weeks ago
Internal Business Development Representative
About the Role:Our client is a well-established company in the Chemical Manufacturing industry, seeking a strong Internal Business Development person to join their team in Johannesburg.
This role is crucial as the first point of contact with customers, portraying professionalism and confidence to deliver exceptional customer service.
The successful candidate will build and maintain an active customer base to support the commercial team, develop new sales, and enhance customer satisfaction and retention.
Duties and Responsibilities:
- Support the Sales Team by applying various sales skills to capitalize on sales opportunities.
- Maintain an agreed level of proactive telephone contact with existing and prospective customers.
- Proactively seek new business by targeting the company's existing customer base and prospective customers.
- Maximize sales by continually expanding orders and upselling on all incoming and outgoing enquiries.
- Meet and exceed agreed specific performance objectives.
- Effectively deal with telephone enquiries, compiling quotations for products, and dispatching orders.
- Ensure all quotations are followed up within a 7-day timeframe to generate leads into sales.
Requirements:
- Matric
- Pastel experience is essential
- Strong communication skills at all levels
- Ability to work well under pressure
- Attention to details is imperative
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