IT Support Specialist with Technical Excellence
1 week ago
Capital Recruit is seeking a skilled IT Support Specialist to join our Operations Division, Division 4. As a Desktop and Network Support Technician, you will be responsible for delivering timely, competent, and efficient support to clients across various aspects of their IT infrastructure.
Key Responsibilities- Provide basic and mid-level support for desktops, networks, and basic server systems.
- Ensure clients receive prompt and professional assistance, demonstrating care and commitment to their success in the IT arena.
- Maintain high levels of communication and professionalism while delivering solutions.
- Meet and exceed client expectations by delivering services three times faster than anticipated.
- Retain clients by delivering exceptional service and fostering positive relationships.
- Client retention through exceptional service.
- Improved technical service delivery efficiency and effectiveness.
- Data accuracy and relevance in managing business operations.
- Timely delivery of service with high levels of communication.
- Billable hours management.
- Minimum 5+ years of active and current experience in Tier 2 technical support.
- Proficiency in IT infrastructure including basic servers, networking systems, desktop security, remote cloud computing, Microsoft 365 administration, hosting, web services, and hardware/software.
- Strong technical troubleshooting and problem resolution skills.
- Solution-oriented mindset with a focus on process improvement.
- Ability to manage relationships and resolve conflicts effectively.
- Willingness to work flexible hours and go the extra mile to meet client needs.
The estimated salary range for this role is $80,000 - $110,000 per year, depending on location and experience.
-
IT Technical Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeJob DescriptionWe are seeking a skilled IT Technical Support Specialist to join our team at IT Empowered Consulting (Pty) Ltd. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring their IT systems run smoothly.The successful candidate will have excellent problem-solving skills, a...
-
Technical Oracle ADF Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeWe are seeking a skilled technical support specialist to provide maintenance and technical expertise for Oracle ADF-based applications at IT Ridge Technologies. The ideal candidate will be responsible for troubleshooting, debugging, and resolving technical issues with strong problem-solving skills and a focus on delivering high-quality support.Key...
-
Johannesburg, Gauteng, South Africa Recru-it Full timeJob DescriptionWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Recru-it. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.About the Role:Provide on-site technical support to clients, resolving...
-
Technical Support Specialist
4 weeks ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeWe are seeking a highly skilled Technical Support Specialist to join our team at IT Empowered Consulting (Pty) Ltd. In this role, you will provide end-user computer support, ensuring that all IT systems are managed, maintained, and repaired efficiently.Key responsibilities include:Managing and maintaining IT systems to ensure optimal performanceProviding...
-
Technical Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeJob Title: Technical Support Specialist - IT InfrastructureAbout Us: We are a leading provider of IT solutions and consulting services, dedicated to empowering businesses with cutting-edge technology.Job Summary: We are seeking an experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa IT Empowered Consulting (Pty) Ltd Full timeJob SummaryAs a Technical Support Specialist at IT Empowered Consulting (Pty) Ltd, you will play a crucial role in providing expert computer support to our clients. Your primary responsibility will be to manage, maintain, and repair IT systems, ensuring seamless operations and minimizing downtime. You will also be responsible for maintaining the company's...
-
Technical Infrastructure Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa Recru-it Full timeJob SummaryWe are seeking a highly skilled Technical Infrastructure Specialist to join our team at Recru-it. The successful candidate will be responsible for ensuring the smooth operation of our systems, including software and hardware installation, configuration, and maintenance.About UsAt Recru-it, we pride ourselves on delivering exceptional service to...
-
Technical Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeJob Offer: Technical Support SpecialistbeBee Professionals is seeking a Technical Support Specialist to provide technical assistance to our customers and ensure the smooth operation of our products and services.The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support. The...
-
Technical Support Specialist
3 weeks ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timebeBee Professionals, a leading company in the industry, is seeking a skilled Technical Support Specialist to join our team in Johannesburg.The successful candidate will be responsible for providing top-notch technical support to our customers, ensuring that our products and services operate seamlessly.To be eligible for this role, the ideal candidate should...
-
Technical Software Specialist
3 hours ago
Johannesburg, Gauteng, South Africa Recru-it Full timeJob Summary:We are seeking a skilled and experienced Technical Software Specialist to join our team at Recru-it. This is a unique opportunity for a talented individual to take on a challenging role and contribute to the growth of our organization.About Us:Recru-it is a leading [company] in the industry, known for our commitment to excellence and innovation....
-
Technical Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeWe are seeking a Technical Support Specialist to provide technical assistance to our customers. The successful candidate will be responsible for troubleshooting and resolving technical issues, as well as providing excellent customer service.Requirements:Bachelor's degree in Computer Science, Information Technology, or a related fieldAt least 2 years of...
-
IT Infrastructure Support Specialist
4 days ago
Johannesburg, Gauteng, South Africa Blueion Support Services Full timeJob Title: IT Infrastructure Support SpecialistWe are seeking a highly skilled IT Infrastructure Support Specialist to join our team at Blueion Support Services.About the RoleThis is an exciting opportunity to work in a dynamic and fast-paced environment supporting a global 24/7 Microsoft-based infrastructure across multiple datacenters.You will be working...
-
Technical Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa beBee Professionals Full timeWe are seeking a skilled Technical Support Specialist to provide exceptional technical support to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role.The successful candidate will be responsible for troubleshooting and resolving technical issues,...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa DotActiv Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at DotActiv. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, ensuring their satisfaction with our category management software and advisory services.Key Responsibilities- Analyze knowledgebase user...
-
Oracle ADF Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa IT Ridge Technologies Full timeWe are seeking a skilled Oracle ADF Support specialist to provide technical expertise and maintenance for Oracle ADF-based applications. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a deep understanding of Oracle technologies.Key Responsibilities:Provide technical support and maintenance for Oracle...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa Browns The Diamond Store Full timeJob Title: Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Browns The Diamond Store in Craighall, Johannesburg. The ideal candidate will have four years or more experience in helpdesk support, providing first-line technical support to customers via phone, email, or in person onsite...
-
IT Support Planning Specialist
1 week ago
Johannesburg, Gauteng, South Africa IT Naledi Solutions Full timeJob Title: IT Support Planning Specialist">"> "> ">About IT Naledi Solutions:"> ">We are a forward-thinking organization dedicated to delivering innovative solutions in the IT sector. Our team is passionate about providing exceptional service and driving business growth through technology."> ">Job Description:"> ">Job Summary: We are seeking an...
-
Technical Support Specialist
2 months ago
Johannesburg, Gauteng, South Africa Standard Bank Group Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Standard Bank Group. As a Technical Support Specialist, you will be responsible for maintaining service and application stability, availability, and reliability through the facilitation of various Service Management processes...
-
Technical Support Specialist
1 month ago
Johannesburg, Gauteng, South Africa SYSPRO Full timeJob SummaryThe Technical Support Specialist will provide exceptional assistance to customers and partners, addressing product-related queries and delivering high-quality support.Key ResponsibilitiesProvide technical support to customers and partners via various communication channels.Develop and maintain accurate knowledge of SYSPRO products and...
-
Technical Support Specialist
2 weeks ago
Johannesburg, Gauteng, South Africa Network Recruitment Full timeNetwork Recruitment is seeking a skilled Technical Support Specialist to join our team. As a key member of our technical support group, you will be responsible for providing exceptional support to our clients.Job OverviewWe offer a competitive salary of R250,000 per annum, commensurate with experience and qualifications.About the RoleThe Technical Support...