Workshop Operations Manager

2 weeks ago


Bloemfontein, Orange Free State, South Africa RMG Recruitment (Pty) Ltd Full time

Key Responsibilities:

  • Oversee the workflow and productivity of the workshop team.
  • Ensure effective management of workshop staff, including training and motivation.
  • Meet quality and productivity objectives, with a focus on 'FIX RIGHT FIRST TIME.'
  • Control workshop expenses, tool equipment, and warranty failed material.
  • Repair and maintain vehicles as required.
  • Distribute jobs efficiently and liaise with technical and service advisors.
  • Plan for carry-overs and maintain quality of job cards.
  • Enhance customer experience.

Requirements:

  • Matric/Grade 12 qualification.
  • Diploma or degree in a related field is advantageous.
  • Master certification or other franchise is beneficial.
  • Qualified technician with NTC 3.
  • Unendorsed Code 08 driver's license.
  • Ability to work overtime if required.

Experience:

  • Minimum three years' experience in a similar role within the industry.
  • Computer literate.
  • Knowledge in interpreting and implementing strategic plans.
  • A proven track record in Customer Service.


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