Retail Leadership Position

6 days ago


Cape Town, Western Cape, South Africa PEP Full time

Job Title: Retail Leadership Position - Drive Sales and Customer Experience

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About the Role: We are seeking a dynamic Store Manager to lead our team at PEP Phillippi Junction Mall in Western Cape. As a key member of our store leadership team, you will be responsible for driving sales, improving customer experience, and maintaining high store standards.

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Main Responsibilities:

  • Drive Sales: Focus on delivering exceptional customer service and achieving sales targets by maintaining a clean and well-organized store environment, implementing effective promotions, and managing stock levels.
  • Customer Experience: Ensure that every customer interaction is positive and memorable, providing a world-class shopping experience through effective communication, product knowledge, and personalized support.
  • Store Standards: Maintain high visual merchandising standards, ensure accurate inventory management, and uphold company expectations for cleanliness and organization.
  • Team Leadership: Lead and develop a high-performing team, focusing on training, coaching, and performance management to achieve business objectives.
  • Operational Excellence: Manage store operations efficiently, including cash handling, stock control, and administrative tasks, ensuring compliance with company policies and procedures.

Requirements:

  • Education: Grade 12 with relevant tertiary education or equivalent experience in retail management.
  • Skills: Proficient in English, strong leadership and interpersonal skills, ability to work under pressure, and excellent communication and problem-solving skills.
  • Experience: 1-2 years of experience in a retail leadership role, preferably in a similar industry.

What We Offer:

  • Competitive Salary: R250,000 - R300,000 per annum (estimated), based on experience and qualifications.
  • Benefits: Medical aid, pension fund, and other benefits as per company policy.


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